对外经贸大学：《人力资源管理 Human Resource Management》课程教学资源（作业）Chapter 3 The Analysis and Design of Work

链典4矮降贸多大 人力资源管理 Chapter 3 The Analysis and Design of Work True/False Questions 4-1.Job design is more related to changing the nature of jobs than job analysis. Ans:T Difficulty:E Page 111 L02 4-2.The way in which a firm competes has no relationship to the way the tasks are organized. Ans:F Difficulty:E Page 110 L01 4-3.Workflow design is the process of analyzing the tasks necessary for the production of a product or service. Ans:T Difficulty:E Page 111 L01 4-4.Errors in the job analysis process is most likely to result form outdated job descriptions Ans:T Difficulty:M Page 126 L03 第1页共26页

人力资源管理 Chapter 3 The Analysis and Design of Work True/False Questions 4-1. Job design is more related to changing the nature of jobs than job analysis. Ans: T Difficulty: E Page 111 LO2 4-2. The way in which a firm competes has no relationship to the way the tasks are organized. Ans: F Difficulty: E Page 110 LO1 4-3. Workflow design is the process of analyzing the tasks necessary for the production of a product or service. Ans: T Difficulty: E Page 111 LO1 4-4. Errors in the job analysis process is most likely to result form outdated job descriptions. Ans: T Difficulty: M Page 126 LO3 第 1 页 共 26 页

肖外径份氨多去是 人力资源管理 4-5.Major needs of Total Quality Management programs are to clearly identify the outputs of work,to specify the quality standards for those outputs,and to analyze the processes and inputs necessary for producing the outputs. Ans:T Difficulty:M Page 111 LOI 4-6.Analyzing work processes consists of identifying the tasks that must be performed in the production of the product. Ans:T Difficulty:M Page 113 LOI 4-7.Raw materials,equipment,and human skills are all inputs in a workflow process. Ans:T Difficulty:M Page 113 L01 4-8.Job analysis refers to the process of getting detailed information about jobs. Ans:T Difficulty:E Page 117 LO2 4-9.Job analysis is an activity that has little importance to line managers. Ans:F 第2页共26页

人力资源管理 4-5. Major needs of Total Quality Management programs are to clearly identify the outputs of work, to specify the quality standards for those outputs, and to analyze the processes and inputs necessary for producing the outputs. Ans: T Difficulty: M Page 111 LO1 4-6. Analyzing work processes consists of identifying the tasks that must be performed in the production of the product. Ans: T Difficulty: M Page 113 LO1 4-7. Raw materials, equipment, and human skills are all inputs in a workflow process. Ans: T Difficulty: M Page 113 LO1 4-8. Job analysis refers to the process of getting detailed information about jobs. Ans: T Difficulty: E Page 117 LO2 4-9. Job analysis is an activity that has little importance to line managers. Ans: F 第 2 页 共 26 页

能男牛语降贸多大 人力资源管理 Difficulty:M Page 117 LO2 4-10.A job specification is a list of the tasks,duties,and responsibilities that the job entails. Ans:F Difficulty:E Page 119 L02 4-11.A job description is a list of the knowledge,skills,abilities,and other characteristics that an individual must have to perform the job. Ans:F Difficulty:E Page 119 L02 4-12.Functional structures tend to be more flexible and innovative than divisional structures. Ans:F Difficulty:M Page 115 LOI 4-13.The Fleishman Job Analysis System provides standardized worker Information. Ans:T Difficulty:M Page 125 LO3 第3页共26页

人力资源管理 Difficulty: M Page 117 LO2 4-10. A job specification is a list of the tasks, duties, and responsibilities that the job entails. Ans: F Difficulty: E Page 119 LO2 4-11. A job description is a list of the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job. Ans: F Difficulty: E Page 119 LO2 4-12. Functional structures tend to be more flexible and innovative than divisional structures. Ans: F Difficulty: M Page 115 LO1 4-13. The Fleishman Job Analysis System provides standardized worker Information. Ans: T Difficulty: M Page 125 LO3 第 3 页 共 26 页

链喇4哈餐多方孝 人力资源管理 4-14.The Position Analysis Questionnaire is based on a taxonomy of 52 cognitive,psychomotor, physical,and sensory abilities. Ans:F Difficulty:M Page 125 LO3 4-15.An advantage of the Position Analysis Questionnaire is that it can be filled out by almost anyone. Ans:F Difficulty:M Page 123 L03 4-16.Research has shown that there is greater agreement between supervisors and subordinates when rating general job duties than when rating specific tasks. Ans:T Difficulty:M Page 122 LO3 4-17.Research has demonstrated that high performers give more accurate job analysis information than do low job performers. Ans:F Difficulty:M Page 122 L03 4-18.When conducting a job analysis,one should take steps to ensure that the job analysis information represents a variety of gender,racial,and experience-level categories. Ans:T 第4页共26页

人力资源管理 4-14. The Position Analysis Questionnaire is based on a taxonomy of 52 cognitive, psychomotor, physical, and sensory abilities. Ans: F Difficulty: M Page 125 LO3 4-15. An advantage of the Position Analysis Questionnaire is that it can be filled out by almost anyone. Ans: F Difficulty: M Page 123 LO3 4-16. Research has shown that there is greater agreement between supervisors and subordinates when rating general job duties than when rating specific tasks. Ans: T Difficulty: M Page 122 LO3 4-17. Research has demonstrated that high performers give more accurate job analysis information than do low job performers. Ans: F Difficulty: M Page 122 LO3 4-18. When conducting a job analysis, one should take steps to ensure that the job analysis information represents a variety of gender, racial, and experience-level categories. Ans: T 第 4 页 共 26 页

能男牛语降贸多大 人力资源管理 Difficulty:M Page 122 LO3 4-19.Job design is a process that defines how work is performed and the tasks required to do the job. Ans:T Difficulty:M Page 127 L05 4-20.Most research indicates that job-design interventions emphasizing motivational approaches increase productivity as well as making people more satisfied. Ans:F Difficulty:M Page 130 L05 4-21.Job enlargement adds more decision-making authority to jobs. Ans:F Difficulty:M Page 130 L05 4-22.Task significance is the degree to which a job requires completing a"whole"piece of work from beginning to end. Ans:F Difficulty:M Page 129 L05 第5页共26页

人力资源管理 Difficulty: M Page 122 LO3 4-19. Job design is a process that defines how work is performed and the tasks required to do the job. Ans: T Difficulty: M Page 127 LO5 4-20. Most research indicates that job-design interventions emphasizing motivational approaches increase productivity as well as making people more satisfied. Ans: F Difficulty: M Page 130 LO5 4-21. Job enlargement adds more decision-making authority to jobs. Ans: F Difficulty: M Page 130 LO5 4-22. Task significance is the degree to which a job requires completing a “whole” piece of work from beginning to end. Ans: F Difficulty: M Page 129 LO5 第 5 页 共 26 页