裢贵华经将贸墨去号 人力资源管理 Chapter 1 Human Resource Management:Gaining a Competitive Advantage True/False Questions 1-1.The human resource function at Texas Instruments is an equal partner with line management and the financial area. Ans:T Difficulty:E Page:3 L01 1-2.Effective human resource management practices contribute to customer satisfaction and reputation in the business community. Ans:T Difficulty:E Page:4 L02 1-3.The percentage of time human resource departments are devoting to administrative roles is increasing. Ans:F Difficulty:E Page 6 L01 1-4.Advances in technology has allowed HR services to be offered more on a self-service basis than in the past. Ans:T Difficulty:E Page 6 L01 1-5.Many administrative activities of HR,such as benefits administration and training,have been outsourced. Ans:T 第1页共27页
人力资源管理 Chapter 1 Human Resource Management: Gaining a Competitive Advantage True/False Questions 1-1. The human resource function at Texas Instruments is an equal partner with line management and the financial area. Ans: T Difficulty: E Page: 3 LO1 1-2. Effective human resource management practices contribute to customer satisfaction and reputation in the business community. Ans: T Difficulty: E Page: 4 LO2 1-3. The percentage of time human resource departments are devoting to administrative roles is increasing. Ans: F Difficulty: E Page 6 LO1 1-4. Advances in technology has allowed HR services to be offered more on a self-service basis than in the past. Ans: T Difficulty: E Page 6 LO1 1-5. Many administrative activities of HR, such as benefits administration and training, have been outsourced. Ans: T 第 1 页 共 27 页
醛肖经海食多大是 人力资源管理 Difficulty:E Page 6 LOI 1-6. The roles and skills related to HR administration and control are decreasing due to technological advances. Ans:T Difficulty:E Page 7 LOI 1-7.The single biggest challenge of HR managers is to focus their efforts on improving the organization's current operational performance. Ans:F Difficulty:M Page 7 L01 1-8.Human resource management is seen by managers as the most important way for companies to gain a competitive advantage over both domestic and foreign competitors. Ans:T Difficulty:E Page 8 LOI 1-9.The most admired and successful companies generally feel that people are their most important asset. Ans:T Difficulty:E Page 9 L02 1-10.Starbucks is an attractive employer in China because of its relaxed company culture and 第2页共27页
人力资源管理 Difficulty: E Page 6 LO1 1-6. The roles and skills related to HR administration and control are decreasing due to technological advances. Ans: T Difficulty: E Page 7 LO1 1-7. The single biggest challenge of HR managers is to focus their efforts on improving the organization’s current operational performance. Ans: F Difficulty: M Page 7 LO1 1-8. Human resource management is seen by managers as the most important way for companies to gain a competitive advantage over both domestic and foreign competitors. Ans: T Difficulty: E Page 8 LO1 1-9. The most admired and successful companies generally feel that people are their most important asset. Ans: T Difficulty: E Page 9 LO2 1-10. Starbucks is an attractive employer in China because of its relaxed company culture and 第 2 页 共 27 页
渊外径舍贺多大景 人力资源管理 opportunities for advancement. Ans:T Difficulty:M Page 10 L02 1-11.The relative decline of the U.S.in the world economy trade is due largely to the inefficiencies of our corporations. Ans:F Difficulty:E Page 10 L02 1-12.U.S.expatriate employees have a higher success rate in their foreign assignments than those from Europe or Japan. Ans:F Difficulty:M Page 11 LO4 1-13.Traditionally,the United States has had a"get it right the first time"approach to quality. Ans:F Difficulty:E Page 14 L02 1-14.ISO 9000 certification is only being used as a standard for companies who want to be competitive in the European Community. Ans:F Difficulty:M Page 14 L04 第3页共27页
人力资源管理 opportunities for advancement. Ans: T Difficulty: M Page 10 LO2 1-11. The relative decline of the U.S. in the world economy trade is due largely to the inefficiencies of our corporations. Ans: F Difficulty: E Page 10 LO2 1-12. U.S. expatriate employees have a higher success rate in their foreign assignments than those from Europe or Japan. Ans: F Difficulty: M Page 11 LO4 1-13. Traditionally, the United States has had a “get it right the first time” approach to quality. Ans: F Difficulty: E Page 14 LO2 1-14. ISO 9000 certification is only being used as a standard for companies who want to be competitive in the European Community. Ans: F Difficulty: M Page 14 LO4 第 3 页 共 27 页
剁外经份餐易大景 人力资源管理 1-15.Stakeholders include only stockholders and employees. Ans:F Difficulty:E Page 11 L03 1-16.Companies that are among the highest scoring applicants for the Malcolm Baldrige National Quality Award typically realized positive benefits almost immediately after changing their practices. Ans:F Difficulty:E Page 17 L04 1-17.Employment demand is expected to be greatest in occupations requiring the most education. Ans:T Difficulty:E Page 19 LO5 1-18.Most new jobs created in the next decade will require higher levels of reading and writing shills. Ans:T Difficulty:E Page 19 LO5 1-19.Projections by the Bureau of Labor Statistics suggest the most rapid rate of growth is among jobs requiring technical skills. Ans:F Difficulty:M 第4页共27页
人力资源管理 1-15. Stakeholders include only stockholders and employees. Ans: F Difficulty: E Page 11 LO3 1-16. Companies that are among the highest scoring applicants for the Malcolm Baldrige National Quality Award typically realized positive benefits almost immediately after changing their practices. Ans: F Difficulty: E Page 17 LO4 1-17. Employment demand is expected to be greatest in occupations requiring the most education. Ans: T Difficulty: E Page 19 LO5 1-18. Most new jobs created in the next decade will require higher levels of reading and writing shills. Ans: T Difficulty: E Page 19 LO5 1-19. Projections by the Bureau of Labor Statistics suggest the most rapid rate of growth is among jobs requiring technical skills. Ans: F Difficulty: M 第 4 页 共 27 页
能男牛语降贸多大 人力资源管理 Page 20 L05 1-20.The contingent work force,which includes temporary,part-time,and self-employed workers,is shrinking. Ans:F Difficulty:E Page 21 L05 1-21.HR practices should be aligned with each other and consistent with the system to have a positive effect on company performance. Ans:T Difficulty:M Page 22 L05 1-22.Work teams frequently plan their own work schedules and select new team members. Ans:T Difficulty:M Page 26 L06 1-23.Informal linking refers to the managerial role of ensuring adequate resources are available to perform the work. Ans:F Difficulty:H Page 27 L06 第5页共27页
人力资源管理 Page 20 LO5 1-20. The contingent work force, which includes temporary, part-time, and self-employed workers, is shrinking. Ans: F Difficulty: E Page 21 LO5 1-21. HR practices should be aligned with each other and consistent with the system to have a positive effect on company performance. Ans: T Difficulty: M Page 22 LO5 1-22. Work teams frequently plan their own work schedules and select new team members. Ans: T Difficulty: M Page 26 LO6 1-23. Informal linking refers to the managerial role of ensuring adequate resources are available to perform the work. Ans: F Difficulty: H Page 27 LO6 第 5 页 共 27 页