17 Managing Information Systems and Technology CThe McGraw-Hill Companies, Inc, 2000
17-1 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Managing Information Systems and Technology 17
17-2 Information and the manager o Data: raw facts such as the number of customers o Information: data arranged in a meaningful fashion Good information possesses these attributes Information Quality: measures information accuracy and reliability o Timeliness: information is needed when managerial action is taken a Real Time Information reflects the current condition o Completeness: manager has the information to act o Relevance: information matches the managers specific needs at hand a Irrelevant information does not apply " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
17-2 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Information and the Manager ⚫ Data: raw facts such as the number of customers. ⚫ Information: data arranged in a meaningful fashion. Good information possesses these attributes: ◆ Information Quality: measures information accuracy and reliability. ◆ Timeliness: information is needed when managerial action is taken. ◼ Real Time Information: reflects the current condition. ◆ Completeness: manager has the information to act. ◆ Relevance: information matches the managers specific needs at hand. ◼ Irrelevant information does not apply
17-3 Information attributes Figure 17.2 High Quality Relevant Useful Timely Information Relativel omplete " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
17-3 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Information Attributes High Quality Relevant Timely Relatively Complete Useful Information Figure 17.2
17-4 Information Systems Technology Information System. acquires, organizes, stores manipulates and transmits information A Management Information System is the plan and design of an Information System to provide managers with information Can be paper or computer-based Information technology: is the means for acquiring organizing, storing, manipulating, and transmitting information Information technology power has increased rapidly .Information and Decisions: managing has to do with making decisions a Good Information allows effective decision making " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
17-4 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Information Systems & Technology ◼ Information System: acquires, organizes, stores, manipulates and transmits information. ◆ A Management Information System is the plan and design of an Information System to provide managers with information. ◼ Can be paper or computer-based. ◆ Information technology: is the means for acquiring, organizing, storing, manipulating, and transmitting information . ◼ Information technology power has increased rapidly. ◆ Information and Decisions: managing has to do with making decisions. ◼ Good Information allows effective decision making
17-5 Using Information Information and control: control allows managers to regulate the efficiency and effectiveness of the organIzation o Effective control requires good information a Information technology in the form of computers allows managers quick access to information o Information and Coordination: managers must coordinate departmental actions to achieve goals Information Systems provide information on suppliers production schedules, and orders to allow coordination " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
17-5 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Using Information ◼ Information and control: control allows managers to regulate the efficiency and effectiveness of the organization. ◆ Effective control requires good information. ◼ Information technology in the form of computers allows managers quick access to information. ◆ Information and Coordination: managers must coordinate departmental actions to achieve goals. ◼ Information Systems provide information on suppliers, production schedules, and orders to allow coordination