5 Ethics Social S Responsibility,O C A and Diversity OThe McGraw-Hill Companies. Inc, 2000
Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 5-1 Ethics, Social Responsibility, and Diversity 5
5-2 Ethics and stakeholders Stakeholders: people or groups that have an interest in the organization Stakeholders include employees, customers shareholders, suppliers, and others Stakeholders often want different outcomes and managers must work to satisfy as many as possible Ethics: a set of beliefs a bout right and wrong. Ethics guide people in dealings with stakeholders and others, to determine appropriate actions Managers often must choose between the conflicting interest of stakeholders " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 5-2 Ethics and Stakeholders ⚫Stakeholders: people or groups that have an interest in the organization. ◼ Stakeholders include employees, customers, shareholders, suppliers, and others. ◼ Stakeholders often want different outcomes and managers must work to satisfy as many as possible. ⚫Ethics: a set of beliefs about right and wrong. ◼ Ethics guide people in dealings with stakeholders and others, to determine appropriate actions. ◼ Managers often must choose between the conflicting interest of stakeholders
5-3 Ethics It is difficult to know when a decision is ethical. Here is a good test: Managerial ethics: If a manager makes a decision falling within usual standards, is willing to personally communicate the decision to stakeholders and believes friends would approve, then it is likely an ethical decision。 " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 5-3 Ethics It is difficult to know when a decision is ethical. Here is a good test: Managerial ethics: If a manager makes a decision falling within usual standards, is willing to personally communicate the decision to stakeholders, and believes friends would approve, then it is likely an ethical decision
5-4 Ethical models Figure 5.2 Social Ethics: Legal rules, customs Organization’s Code of ethics Professional Ethics Individual ethics. Values in workplace Family influence " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 5-4 Ethical Models Social Ethics: Legal rules, customs Professional Ethics: Values in workplace Individual Ethics: Family influence Organization’s Code of Ethics Figure 5.2
5-5 Ethical Origins o Societal ethics standards that members of society use when dealing with each other. Based on values and standards found in society's legal rules, norm and mores Codified in the form oflaw and society customs Norms dictate how people should behave Societal ethics vary based on a given society. Strong beliefs in one country may differ elsewhere Example: bribes are an accepted business practice in some countries " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 5-5 Ethical Origins ⚫Societal Ethics: standards that members of society use when dealing with each other. ◼ Based on values and standardsfound in society’s legal rules, norm, and mores. ◼ Codified in the form of law and society customs. ◼ Norms dictate how people should behave. ⚫Societal ethics vary based on a given society. ◼ Strong beliefs in one country may differ elsewhere. ◼ Example: bribes are an accepted business practice in some countries