Organizational Behavior and Management Sixth Edition lvanceyich Matteson
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved
CHAPTER 3 Individual difference and york Behavior DENTIFY the major individual variables that influence work behavior .DESCRibE how attributions influence our behavior distingUisH between stereotyping and prejudice .EXPLaIN what an attitude is, and identify its three components dIscUSs the relationship between job satisfaction and performance deSCribe the major forces influencing personality IDENTIFY the Big Five personality dimensions oDISCUSS several important personality factors
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 3 C H A P T E R Individual Differences and Work Behavior ⚫IDENTIFY the major individual variables that influence work behavior. ⚫DESCRIBE how attributions influence our behavior. ⚫DISTINGUISH between stereotyping and prejudice. ⚫EXPLAIN what an attitude is, and identify its three components. ⚫DISCUSS the relationship between job satisfaction and performance. ⚫DESCRIBE the major forces influencing personality. ⚫IDENTIFY the Big Five personality dimensions. ⚫DISCUSS several important personality factors
3-3 Individual Differences The Asa framework Organizational Behavior ttr tion Mcgraw-hillarwin Copyright o 2002 by The McGraw-Hill Companies, Inc. All/its reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 3-3 Individual Differences The ASA Framework Organizational Behavior
3-4 Understanding Work Behavior 0 Heredity Personal Environment Manager 's role includes oBserving and recognizing the differences 2Studying relationships between variables that influence individual behavior 3 Discovering and predicting relationships Mcgraw-hillarwin Copyright @2002 by The McGraw-Hill Companies, Inc. All rights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 3-4 Understanding Work Behavior Manager’s Role Includes: Observing and recognizing the differences Studying relationships between variables that influence individual behavior Discovering and predicting relationships
3-5 Understanding Work Behavior Individual variables Affecting Behavior Heredity Factors Abilities and skills Perception Attitudes Personality Mcgraw-hillarwin Copyright o 2002 by The McGraw-Hill Companties, Inc. All rights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 3-5 Understanding Work Behavior Individual Variables Affecting Behavior Heredity Factors Abilities and Skills Perception Attitudes Personality