Organizational Behavior and Management Sixth Edition lvanceyich Matteson
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved
CHAPTER 8 Group Behavior and Interpersonal fluence OUNDERSTAND that the term group can be viewed from a number of perspectives .dentifY the elements in the process of group formation and development COMPARE formal and informal groups dIscUss the reasons why people form groups dESCRIbe the stages of group formation DENTIFY Several important characteristics of group effectiveness .DISCUSS relevant criteria for group effectiveness .describe the different types of teams and the factors Important to team success
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 8 C H A P T E R Group Behavior and Interpersonal Influence ⚫UNDERSTAND that the term group can be viewed from a number of perspectives. ⚫IDENTIFY the elements in the process of group formation and development. ⚫COMPARE formal and informal groups. ⚫DISCUSS the reasons why people form groups. ⚫DESCRIBE the stages of group formation. ⚫IDENTIFY several important characteristics of group effectiveness. ⚫DISCUSS relevant criteria for group effectiveness. ⚫DESCRIBE the different types of teams and the factors important to team success
8-3 Groups and Teams Group is two or more individuals interacting with each other to accomplish a common goaL. Team is a mature groups with a degree of member interdependence and motivation to achieve a common goal Mcgraw-hillarwin Copyright @2002 by The McGraw-Hill Companies, Inc. All rights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 8-3 Groups and Teams Group is two or more individuals interacting with each other to accomplish a common goal. Team is a mature groups with a degree of member interdependence and motivation to achieve a common goal
8-4 Common Characteristics Groups Teams wo or more who ● Members who perforn nteract specific A structure for work and o Technical interaction o Leadership ● Common goal or set of o Problem-solving goaIs o Emotional roles Megraw-Hillarwin Copyright o 2002 by The McGraw-Hill Companies, Inc. All rglnts reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 8-4 Common Characteristics ⚫ Members who perform specific ⚫ Technical ⚫ Leadership ⚫ Problem-solving ⚫ Emotional roles Groups Teams ⚫ Two or more who interact ⚫ A structure for work and interaction ⚫ Common goal or set of goals
8-5 Types of Groups Formal Groups Informal Groups Result from the demands and Result from natural groupings processes of an organization of people in work environments Designated by the organization in response to social needs as a means to an end Are important for their own C d ommand gr( oup ke e Comprises subordinates Interest groups reporting directly to a give Comprises workers coming supervisor together to achieve a mutual Task group objective Comprises employees who Friendship groups work together to complete a Comprises workers who share particular task or project something in common Megraw-Hilllarwin opyright 2002 by The McGraw-Hill Companies, Inc. Allrights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 8-5 Types of Groups Formal Groups ⚫ Result from the demands and processes of an organization ⚫ Designated by the organization as a means to an end ⚫ Command group ⚫ Comprises subordinates reporting directly to a give supervisor ⚫ Task group ⚫ Comprises employees who work together to complete a particular task or project Informal Groups ⚫ Result from natural groupings of people in work environments in response to social needs ⚫ Are important for their own sake ⚫ Interest groups ⚫ Comprises workers coming together to achieve a mutual objective ⚫ Friendship groups ⚫ Comprises workers who share something in common