1.2 The characteristics of consumer rights 2.2.1 Legal rights Consumer rights are directly provided by law. So they are mandatory. nobody can deprive the rights of consumers in any way. 2.2.2 Having the identity They are special rights that based on the weak position of consumers 2.2.3 With equality and inequality
• 1.2 The characteristics of consumer rights • 2.2.1 Legal rights • Consumer rights are directly provided by law. So they are mandatory. Nobody can deprive the rights of consumers in any way. • 2.2.2 Having the identity • They are special rights that based on the weak position of consumers. • 2.2.3 With equality and inequality
1.3 Comparison of related concepts Consumer rights aren,t consumer interests because the former are abstract but the latter are specific °Eg. compensation They are similar to civil rights but they are different from political power
• 1.3 Comparison of related concepts • Consumer rights aren’t consumer interests, because the former are abstract, but the latter are specific. • E.g. compensation • They are similar to civil rights, but they are different from political power
Consume ConsumePolitical r rights r power Interests differencAbstract specIfIC can’tbe enjoyed by ordinary people
Consume r rights Consume r interests Political power differenc e Abstract specific can’t be enjoyed by ordinary people
2. the categories and contents of consumer rights
2. the categories and contents of consumer rights
Related to body or securIty reputation Being respected Free choice Related to Fair exchange Consumer property rights Getting compensation Getting rea Related to information information education association The other supervision
Consumer rights Related to body or reputation security Being respected Related to property Free choice Fair exchange Getting compensation Related to information Getting real information education The other association supervision