Chapter 3-Organizational Cultures and diversity O Chapter 3(1): Organisational Culture, Diversity & Multiculturalism O Chapter 3(2 Organisational Culture o Chapter 3 (3): Diversity Cross-Cultural Management
1 Cross-Cultural Management Chapter 3-Organizational Cultures and Diversity ⚫Chapter 3(1): Organisational Culture, Diversity &Multiculturalism ⚫Chapter 3(2): Organisational Culture ⚫Chapter 3(3): Diversity
Chapter 3 (1) Organisational Culture, Diversity Multiculturalism Cross-Cultural Management
Cross-Cultural Management 2 Chapter 3(1): Organisational Culture, Diversity & Multiculturalism
Acknowledging Culture CUltural diversity can exist on a national and cross-national leve OFten, managers assume that culture does not play an important role in shaping practices = UNiversalistic approach if it works here, it will work there O Such approach contributed to high failure rates in expatriate missions and international mergers oIn order to manage cross-cultural differences, li managers need to acknowledge and understand them Cross-Cultural Management
3 Cross-Cultural Management Acknowledging Culture ⚫Cultural diversity can exist on a national and cross-national level ⚫Often, managers assume that culture does not play an important role in shaping practices => ⚫Universalistic approach: ‘if it works here, it will work there’ ⚫Such approach contributed to high failure rates in expatriate missions and international mergers ⚫In order to manage cross-cultural differences, managers need to acknowledge and understand them
Diversity-Related Problems ● Increased ambiguity o Increased complexity and confusion O Difficulty to converge meanings and ● Miscommunication ● Lower cohesiveness O Harder to reach agreement O Harder to make decisions and agree on specifIC actions Cross-Cultural Management
4 Cross-Cultural Management Diversity-Related Problems ⚫Increased ambiguity ⚫Increased complexity and confusion ⚫Difficulty to converge meanings and ⚫Miscommunication ⚫Lower cohesiveness ⚫Harder to reach agreement ⚫Harder to make decisions and agree on specific actions
Diversity-Related Advantages EXpanding meanings and Broader cognitive frame& resources MUltiple perspectives O Multiple interpretations O Richer alternatives more ideas o Increased creativity and problem solving skills ● Increased flexibility Cross-Cultural Management
5 Cross-Cultural Management Diversity-Related Advantages ⚫Expanding meanings and ⚫Broader cognitive frame & resources ⚫Multiple perspectives ⚫Multiple interpretations ⚫Richer alternatives & more ideas ⚫Increased creativity and problem solving skills ⚫Increased flexibility