Classifying Managers First-line Managers >Individuals who manage the work of non-managerial employees. ·Middle Managers >Individuals who manage the work of first-line managers. 。Top Managers >Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization. 2007 Prentice Hall,Inc.All rights reserved. 1-6
Classif Classifyg g in Managers • First-line Managers line Managers ¾I di id l h th k f Individuals who manage o manage the work of non-manager manageri l a employees. • Middl M Middle Managers ¾Individuals who manage the work of first Individuals who manage the work of first-line managers. • Top Managers ¾Individuals who are responsible for making organization organization-wide decisions and establishing plans wide decisions and establishing plans and goals that affect the entire organization and goals that affect the entire organization organization. © 2007 Prentice Hall, Inc. All rights reserved. 1–6
Exhibit 1-1 Managerial Levels Top Managers Middle Managers First-Line Managers Nonmanagerial Employees 2007 Prentice Hall,Inc.All rights reserved. 1-7
Exhibit 1 Exhibit 1–1 Managerial Levels © 2007 Prentice Hall, Inc. All rights reserved. 1–7
What Is Management? ·Managerial Concerns >Efficiency g“Doing things right'" -Getting the most output for the least inputs >Effectiveness g“Doing the right things” -Attaining organizational goals 2007 Prentice Hall,Inc.All rights reserved. 1人8
What Is Mana gement? • Managerial Concerns ¾Effi i c ency “Doing things right” – Getting the most output Getting Getting the most output for the least inputs ¾Effectiveness “Doing the right things” – Attaining organizational goals © 2007 Prentice Hall, Inc. All rights reserved. 1–8
Exhibit 1-2 Effectiveness and Efficiency in Management Efficiency (Means) Effectiveness(Ends) Resource Goal Usage Attainment Low Waste High Attainment Management Strives for: Low Resource Waste (high efficiency) High Goal Attainment(high effectiveness) 2007 Prentice Hall,Inc.All rights reserved. 1-9
Exhibit 1 Exhibit 1–2 Effectiveness and Efficienc Effectiveness and Efficiency g in Management © 2007 Prentice Hall, Inc. All rights reserved. 1–9
What Do Managers Do? ·Functional Approach >Planning Defining goals,establishing strategies to achieve goals, developing plans to integrate and coordinate activities. >Organizing Arranging and structuring work to accomplish organizational goals. >Leading Working with and through people to accomplish goals. >Controlling Monitoring,comparing,and correcting work. 2007 Prentice Hall,Inc.All rights reserved. 1-10
What Do Managers Do? • Functional Approach ¾Pl i ann ng Defining goals, establishing strategies to achieve goals, developing developing plans to integrate and coordinate activities. developing plans to integrate integrate and coordinate coordinate activities. activities. ¾Organizing Arrangg g p g ing and structurin and structuring work to accom work to accomplish or lish organizational anizational goals. ¾Leading Working with and through people to accomplish goals. ¾Controlling M it i i d ti k Monitoring, compar ng, comparing, and correcting work. © 2007 Prentice Hall, Inc. All rights reserved. 1–10