COURSE TECHNOLOGY THOM.ON LtACNINIC Chapter 12 Initiating THE I T, TERCHER S PET 为弄成 Copyright Course Technolo gy 2001
Copyright Course Technology 2001 1 Chapter 12: Initiating
COURSE TECHNOLOGY THOM.ON LtACNINIC Opening case Chapters 12-15 are all based on a real case study Fay Beauchine, VP of reservations at Northwest Airlines(NWA), sponsored the ResNet projects Peeter Kivestu, a marketing director, was the project manager for ResNet ResNet was the first information technology project led by non-technical managers at NWA THE I T, TERCHER S PET 为弄成 Copyright Course Technolo gy 2001
Copyright Course Technology 2001 2 Opening Case • Chapters 12-15 are all based on a real case study • Fay Beauchine, VP of Reservations at Northwest Airlines (NWA), sponsored the ResNet projects • Peeter Kivestu, a marketing director, was the project manager for ResNet • ResNet was the first information technology project led by non-technical managers at NWA
COURSE TECHNOLOGY What Is Involved in project THOM.ON LtACNINIC Initiation Initiating is the process of recognizing and starting a new project or project phase It is critical to ensure that the right kinds of projects are being initiated for the right reasons It is better to have moderate or even a small amount of success on an important project than huge success on an unimportant one THE I T, TERCHER S PET 为弄成 Copyright Course Technolo gy 2001
Copyright Course Technology 2001 3 What Is Involved in Project Initiation? • Initiating is the process of recognizing and starting a new project or project phase • It is critical to ensure that the right kinds of projects are being initiated for the right reasons • It is better to have moderate or even a small amount of success on an important project than huge success on an unimportant one
COURSE TECHNOLOGY Supporting explicit business THOM.ON LtACNINIC Objectives The most important reason for initiating It projects is to support explicit business objectives NWA was having financial difficulties in the early 1990S, so reducing costs was a key business objective ResNet would help stop the financial drain caused by the reservation call centers THE I T, TERCHER S PET 为弄成 Copyright Course Technolo gy 2001
Copyright Course Technology 2001 4 Supporting Explicit Business Objectives • The most important reason for initiating IT projects is to support explicit business objectives • NWA was having financial difficulties in the early 1990s, so reducing costs was a key business objective • ResNet would help stop the financial drain caused by the reservation call centers
COURSE TECHNOU ev Table 12-1. Initiating Processes THOM.ON LtACNINIC and outputs KNOWLEDGE AREA PROCESS OUTPUTS Scope Initiation Project Charter Project Manager Identified/ Assigned Constraints Assumptions THE I T, TERCHER S PET 为弄成 Copyright Course Technolo gy 2001
Copyright Course Technology 2001 5 Table 12-1. Initiating Processes and Outputs