Chapter 7: Project Quality Management 2021/2/21 IP
2021/2/21 1 Chapter 7: Project Quality Management
Learning Objectives Understand the importance of project quality management and the role of the project manager in assuring quality Define quality and how it relates to various aspects of information technology projects Discuss quality experts view of modern quality management Describe what is invol ved in quality planning, quality assurance and quality control on projects Explain quality control tool and techniques such as pareto charts statistical sampling, quality control charts, Six sigma, and the seven run rule Compare the different types of testing for information technology projects and how they relate to quality Describe key issues relating to improving quality in information technology projects 2021/2/21 P
2021/2/21 2 Learning Objectives ◼ Understand the importance of project quality management and the role of the project manager in assuring quality ◼ Define quality and how it relates to various aspects of information technology projects ◼ Discuss quality experts’ view of modern quality management ◼ Describe what is involved in quality planning, quality assurance, and quality control on projects ◼ Explain quality control tool and techniques such as Pareto charts, statistical sampling, quality control charts, six sigma, and the seven run rule ◼ Compare the different types of testing for information technology projects and how they relate to quality ◼ Describe key issues relating to improving quality in information technology projects
Chapter Outline Quality of If projects What is Project Quality management? Modern Quality management Quality Planning Quality Assurance Ouality Control Tools and Techniques for Quality Control Pareto analysis Statistical Sampling and Standard Deviation Quality Control Charts, Six Sigma, and the Seven Run rule Testing 2021/2/21 IP
2021/2/21 3 Chapter Outline ◼ Quality of IT Projects ◼ What is Project Quality Management? ◼ Modern Quality Management ◼ Quality Planning ◼ Quality Assurance ◼ Quality Control ◼ Tools and Techniques for Quality Control ◼ Pareto Analysis ◼ Statistical Sampling and Standard Deviation ◼ QualityControl Charts, Six Sigma, and the Seven Run Rule ◼ Testing
Chapter Outline Improving Information Technology Project Quality Leadership The Cost of Quality Organizational Influences, Workplace Factors, and Quality Maturity models Software Quality function deployment model Capability Maturity model Project Management Maturity Model 2021/2/21 IP,4
2021/2/21 4 Chapter Outline ◼ Improving Information Technology Project Quality ◼ Leadership ◼ The Cost of Quality ◼ Organizational Influences, Workplace Factors, and Quality ◼ Maturity Models ◼ Software Quality Function Deployment Model ◼ CapabilityMaturity Model ◼ Project Management Maturity Model
7.1 Quality of IT projects 2021/2/21 IP
2021/2/21 5 7.1 Quality of IT Projects