Chapter 9 Project communications Management 2021/2/21 IP
2021/2/21 1 Chapter 9: Project Communications Management
Learning Objectives Understand the importance of good communication on projects and describe the major components of a communications management plan Discuss the elements of communications planning--including information distribution, performance reporting, and administrative closure Discuss various methods for distributing project information and the advantages and disadvantages of each Understand the relationship between the number of people involved in a project and the complexity of communications Discuss sources of conflict on projects and strategies for managing them Understand important aspects of verbal. non-verbal, and written communication and how to develop these skills Describe various types of project documentation and understand the value of using templates for aiding in project communications Describe how software can enhance project communications 2021/2/21 IP
2021/2/21 2 Learning Objectives ◼ Understand the importance of good communication on projects and describe the major components of a communicationsmanagement plan ◼ Discuss the elements of communications planning--including information distribution, performance reporting, and administrative closure ◼ Discuss various methods for distributing project information and the advantages and disadvantages of each ◼ Understand the relationship between the number of people involved in a project and the complexity of communications ◼ Discuss sources of conflict on projects and strategies for managing them ◼ Understand important aspects of verbal, non-verbal, and written communication and how to develop these skills ◼ Describe various types of project documentation and understand the value of using templatesfor aiding in project communications ◼ Describe how software can enhance project communications
Chapter outline Importance of project Communications Management Communications Planning a Information distribution Performance Reporting Administrative Closure Suggestions for Improving Project Communications a Using Software to Assist in Project Communications 2021/2/21 △|P
2021/2/21 3 Chapter Outline ◼ Importance of Project Communications Management ◼ Communications Planning ◼ Information Distribution ◼ Performance Reporting ◼ Administrative Closure ◼ Suggestions for Improving Project Communications ◼ Using Software to Assist in Project Communications
9.1 Importance of Project Communications Management 2021/2/21 IP
2021/2/21 4 9.1 Importance of Project Communications Management
Importance of Good Communications The greatest threat to many projects is a failure to communicate Our culture does not portray It professionals as being good communicators Research shows that IT professionals must be able to communicate effectively to succeed in their positions Strong verbal skills are a key factor in career advancement for IT professionals 2021/2/21 AP
2021/2/21 5 Importance of Good Communications ◼ The greatest threat to many projects is a failure to communicate ◼ Our culture does not portray IT professionals as being good communicators ◼ Research shows that IT professionals must be able to communicate effectively to succeed in their positions ◼ Strong verbal skills are a key factor in career advancement for IT professionals