The Importance of Human Resource Management(HRMW)人力资源管理的重要性 As a necessary part of the organizing function of management作为管理中组织职能的必不可少的一部分 >Selecting,training,and evaluating the work force >面试、培训和评估员工的工作绩效 ·As an important strategic tool作为一项重要的战略工具 >HRM helps establish an organization's sustainable competitive advantage.HRM帮助组织建立持久的竞争 优势 ·Adds value to the firm提升公司价值 High performance work practices lead to both high individual and high organizational performance. > 高绩效工作实务能同时带来个人绩效和组织绩效的提 升 2007 Prentice Hall,Inc.All rights reserved. 12-6
© 2007 Prentice Hall, Inc. All rights reserved. 12–6 The Importance of Human Resource Management (HRM)人力资源管理的重要性 • As a necessary part of the organizing function of management作为管理中组织职能的必不可少的一部分 ➢Selecting, training, and evaluating the work force ➢面试、培训和评估员工的工作绩效 • As an important strategic tool作为一项重要的战略工具 ➢HRM helps establish an organization’s sustainable competitive advantage.HRM 帮助组织建立持久的竞争 优势 • Adds value to the firm提升公司价值 ➢High performance work practices lead to both high individual and high organizational performance. ➢高绩效工作实务能同时带来个人绩效和组织绩效的提 升
Exhibit 12-1 Examples of High-Performance Work Practicesi高绩效工作实务的实例 ·Self-managed teams自我管理团队 ·Decentralized decision making下放决策制定的权利 Training programs to develop knowledge,skills,and abilities开发知识、技能和能力的培训项目 ·Flexible job assignments灵活的工作分配 ·Open communication开放式沟通 ·Performance-based compensation:按绩效付酬 Staffing based on person-job and person- organization fit使个人与工作相匹配，个人与组织相 匹配 Source:Based on W.R.Evans and W.D.Davis,"High-Performance Work Systems and Organizational Performance:The Mediating Role of Intemal Social Structure,"Joumnal of Management,October 2005,p.760. 2007 Prentice Hall,Inc.All rights reserved. 12-7
© 2007 Prentice Hall, Inc. All rights reserved. 12–7 Exhibit 12–1 Examples of High-Performance Work Practices高绩效工作实务的实例 • Self-managed teams自我管理团队 • Decentralized decision making 下放决策制定的权利 • Training programs to develop knowledge, skills, and abilities开发知识、技能和能力的培训项目 • Flexible job assignments灵活的工作分配 • Open communication开放式沟通 • Performance-based compensation按绩效付酬 • Staffing based on person–job and person– organization fit使个人与工作相匹配，个人与组织相 匹配 Source: Based on W. R. Evans and W. D. Davis, “High-Performance Work Systems and Organizational Performance: The Mediating Role of Internal Social Structure,” Journal of Management, October 2005, p. 760
The HRM Process人力资源管理过程 ·Functions of the HRM Process人力资源管理过程的作用 >Ensuring that competent employees are identified and selected. >识别和选聘有能力的员工 >Providing employees with up-to-date knowledge and skills to do their jobs. >使得员工的技能和知识不断得到更新 >Ensuring that the organization retains competent and high-performing employees who are capable of high performance. >保证组织能保有长期保持高绩效水平的能干、杰出的 员工 2007 Prentice Hall,Inc.All rights reserved. 12-8
© 2007 Prentice Hall, Inc. All rights reserved. 12–8 The HRM Process人力资源管理过程 • Functions of the HRM Process人力资源管理过程的作用 ➢Ensuring that competent employees are identified and selected. ➢识别和选聘有能力的员工 ➢Providing employees with up-to-date knowledge and skills to do their jobs. ➢使得员工的技能和知识不断得到更新 ➢Ensuring that the organization retains competent and high-performing employees who are capable of high performance. ➢保证组织能保有长期保持高绩效水平的能干、杰出的 员工
Exhibit 12-2 Human Resource Management Process人力资源管理过程 Environment 人力资源规划 招聘 甄选 确定和选聘 有能力的员工 解聘 上岗培训 使员工不断更新 培训 技能和知识 绩效管理 薪酬与福利 职业发展 保持高绩效水平 的能干和杰出的员工 Environment 2007 Prentice Hall,Inc.All rights reserved. 12-9
© 2007 Prentice Hall, Inc. All rights reserved. 12–9 Exhibit 12–2 Human Resource Management Process人力资源管理过程 人力资源规划 招聘 甄选 确定和选聘 有能力的员工 上岗培训 培训 绩效管理 薪酬与福利 职业发展 解聘 使员工不断更新 技能和知识 保持高绩效水平 的能干和杰出的员工
Environmental Factors Affecting HRM对HRM有影响 的环境因素 ·Employee Labor Unions雇员工会 Organizations that represent workers and seek to protect their interests through collective bargaining.代表雇员利益的机构，它试图通 过集体谈判保护雇员的利益 Collective bargaining agreement集体谈判协议 A contractual agreement between a firm and a union elected to represent a bargaining unit of employees of the firm in bargaining for wage,hours,and working conditions. 这种协议是工会与公司对工资、工资时间和环境的协商 ·Governmental Laws and Regulations政府法律法规 Limit managerial discretion in hiring,promoting,and discharging employees.限制在雇佣、晋升和解雇等方面的管理灵活性 Affirmative Action:the requirement that organizations take proactive steps to ensure the full participation of protected groups in its workforce.肯定行动：组织采取积极步骤以确保充分的保护组人 员的要求 2007 Prentice Hall,Inc.All rights reserved. 12-10
© 2007 Prentice Hall, Inc. All rights reserved. 12–10 Environmental Factors Affecting HRM对HRM有影响 的环境因素 • Employee Labor Unions雇员工会 ➢ Organizations that represent workers and seek to protect their interests through collective bargaining.代表雇员利益的机构，它试图通 过集体谈判保护雇员的利益 ❖ Collective bargaining agreement集体谈判协议 – A contractual agreement between a firm and a union elected to represent a bargaining unit of employees of the firm in bargaining for wage, hours, and working conditions. – 这种协议是工会与公司对工资、工资时间和环境的协商 • Governmental Laws and Regulations政府法律法规 ➢ Limit managerial discretion in hiring, promoting, and discharging employees.限制在雇佣、晋升和解雇等方面的管理灵活性 ❖ Affirmative Action: the requirement that organizations take proactive steps to ensure the full participation of protected groups in its workforce.肯定行动：组织采取积极步骤以确保充分的保护组人 员的要求