Nonverbal communication behavior 口 Handshakes a strong tendency to shake hands and bow at the same time holding the other's hand a little too long, which westerners do feel uncomfortable about using both hands to hold the other person's hand and keeping on talking for a while (women)
11 Nonverbal Communication Behavior ❑ Handshakes ◼ a strong tendency to shake hands and bow at the same time ◼ holding the other's hand a little too long, which westerners do feel uncomfortable about ◼ using both hands to hold the other person's hand and keeping on talking for a while (women)
a Bow(the customary greeting A way of greeting someone acknowledging a person, expressing thanks, saying I'm sorry, even asking for a favor When you bow keep your eyes low and your palms flat next to your thighs Business card should be given after the bow
12 ❑ Bow (the customary greeting) ◼ A way of greeting someone, acknowledging a person, expressing thanks, saying I’m sorry, even asking for a favor ◼ When you bow keep your eyes low and your palms flat next to your thighs. ◼ Business card should be given after the bow
Nonverbal communication behavior Time usage(in both Japanese and western cultures) a punctuality respect 口 tardiness= an insult a tangible commodity"(in a highly industrialized societ a the time usage in Japan determined by the status relationships between the people involved
13 Nonverbal Communication Behavior ❑ Time usage (in both Japanese and western cultures) ❑ punctuality ＝ respect ❑ tardiness ＝ an insult ❑ "tangible commodity" (in a highly industrialized society) ❑ the time usage in Japan determined by the status relationships between the people involved
Greetings First names are usually reserved for family and close friends It is appropriate to use his or her last name in the presence of your Japanese colleagues nSan", an honorific to a persons last name, is not to be used when referring to your spouse or children o Adding an honorific to your own name Is no-no
14 Greetings ❑ First names are usually reserved for family and close friends. ❑ It is appropriate to use his or her last name in the presence of your Japanese colleagues. ❑ “San”, an honorific to a person’s last name, is not to be used when referring to your spouse or children ❑ Adding an honorific to your own name is no-no
Making appointments a the Japanese workday starts at 9: 00 A.M. or 9 30 A.M. and ends at 5: 30 PM. or 6: 00P.M a During three weeks of the year(New Years holiday, golden Week and Obon) many Japanese visit the graves of their ancestors. Avoid scheduling business trip during this period
15 Making appointments ❑ the Japanese workday starts at 9:00 A.M. or 9:30 A.M. and ends at 5:30 P.M. or 6:00 P.M. ❑ During three weeks of the year (New Year’s holiday, Golden Week and Obon) many Japanese visit the graves of their ancestors. Avoid scheduling business trip during this period