Defining Organizational Structure (cont.) Departmentalization -the basis by which jobs are grouped together tuctonall-groups jobs by functions performed prode-groups jobs by product line geograplicall-groups jobs on the basis of territory or geography process-groups jobs on the basis of product or customer flow cstoner-groups jobs on the basis of common customers ©Prentice Hall,.2002 10-6
Defining Organizational Structure (cont.) Departmentalization – the basis by which jobs are grouped together • functional - groups jobs by functions performed • product - groups jobs by product line • geographical - groups jobs on the basis of territory or geography • process- groups jobs on the basis of product or customer flow • customer - groups jobs on the basis of common customers © Prentice Hall, 2002 10-6
Defining Organization Structure(cont.) Departmentalization (cont.) -large organizations combine most or all forms of departmentalization 一 trends customer departmentalization is increasingly being used -better able to monitor and respond to customer needs -cross-functional teams are becoming popular >groups of individuals who are experts in various specialties >>involved in all aspects of bringing a new product to market ©Prentice Hall,2002 10-7
Defining Organization Structure (cont.) Departmentalization (cont.) – large organizations combine most or all forms of departmentalization – trends • customer departmentalization is increasingly being used – better able to monitor and respond to customer needs – cross-functional teams are becoming popular »groups of individuals who are experts in various specialties »involved in all aspects of bringing a new product to market © Prentice Hall, 2002 10-7
Functional Departmentalization Plant Manager Manager Manager, Manager Manager Manager Engineering Accounting Manufacturing Human Resources Purchasing ©Prentice Hall,2002 10-8
Functional Departmentalization Manager, Engineering Manager, Manufacturing Manager, Human Resources Manager, Purchasing Plant Manager Manager, Accounting © Prentice Hall, 2002 10-8
Product Departmentalization Bombardier,Ltd. Manager, Recreational and Utility Rail Products Retail Accounts Vehicles Sector Sector Mass Transit Recreational Products Division Division Bombardier-Rotax Logistic Equipment (Vienna) Division Industrial Equipment Division Bombadier-Rotax (Gunskirchen) ©Prentice Hall,.2002 10-9
Product Departmentalization Mass Transit Division Bombardier-Rotax (Vienna) Manager, Retail Accounts Recreational Products Division Logistic Equipment Division Industrial Equipment Division Bombadier-Rotax (Gunskirchen) Recreational and Utility Vehicles Sector Rail Products Sector Bombardier, Ltd. © Prentice Hall, 2002 10-9
Geographical Departmentalization Vice President for Sales Sales Director, Sales Director, Sales Director, Sales Director, Western Region Southern Region Midwestern Region Eastern Region ©Prentice Hall,2002 10-10
Geographical Departmentalization Sales Director, Western Region Sales Director, Southern Region Sales Director, Eastern Region Vice President for Sales Sales Director, Midwestern Region © Prentice Hall, 2002 10-10