Herzberg's Motivation-Hygiene Theory Motivators Hygiene Factors ·Achievement ·Supervision ·Recognition ·Company Policy ·Work Itself ·Relationship with ·Responsibility Supervisor ·Advancement ·Working Conditions ·Growth ·Salary Relationship with Peers ·Personal Life ·Relationship with Subordinates ·Status ·Security Extremely Satisfied Neutral Extremely Dissatisfied ©Prentice Hall,2002 16-11
Herzberg’s Motivation-Hygiene Theory © Prentice Hall, 2002 16-11
Contrasting Views Of Satisfaction- Dissatisfaction Traditional View Satisfaction Dissatisfaction Herzberg's View Motivators Hygienes Satisfaction No Satisfaction No Dissatisfaction Dissatisfaction ©Prentice Hall,2002 16-12
Contrasting Views Of SatisfactionDissatisfaction Satisfaction No Satisfaction No Dissatisfaction Dissatisfaction Motivators Hygienes Satisfaction Dissatisfaction Herzberg’s View Traditional View © Prentice Hall, 2002 16-12
Contemporary Theories Of Motivation Three-Needs Theory McClelland need for achievement (nAch)-drive to excel,to achieve in relation to a set of standards,and to strive to succeed do not strive for trappings and rewards of success prefer jobs that offer personal responsibility want rapid and unambiguous feedback set moderately challenging goals -avoid very easy or very difficult tasks high achievers don't necessarily make good managers -focus on their own accomplishments >good managers emphasize helping others to accomplish their goals ©Prentice Hall,2002 16-13
Contemporary Theories Of Motivation Three-Needs Theory - McClelland – need for achievement (nAch) - drive to excel, to achieve in relation to a set of standards, and to strive to succeed • do not strive for trappings and rewards of success • prefer jobs that offer personal responsibility • want rapid and unambiguous feedback • set moderately challenging goals – avoid very easy or very difficult tasks • high achievers don’t necessarily make good managers – focus on their own accomplishments »good managers emphasize helping others to accomplish their goals © Prentice Hall, 2002 16-13
Contemporary Theories Of Motivation (cont. Three-Needs Theory (cont.) needfor power (nPow) need to make others behave in a way that they would not have behaved otherwise need for affiliation (nAf) - desire for friendly and close interpersonal relationships best managers tend to be high in the need for power and low in the need for affiliation ©Prentice Hall,2002 16-14
Contemporary Theories Of Motivation (cont.) Three-Needs Theory (cont.) – need for power (nPow) • need to make others behave in a way that they would not have behaved otherwise – need for affiliation (nAff) • desire for friendly and close interpersonal relationships – best managers tend to be high in the need for power and low in the need for affiliation © Prentice Hall, 2002 16-14