●o° Intro to Business ●●●●●●●●●00●● Operations Management
Operations Management Intro to Business
Operation ■■■■■■ ■■■■■■ ■■■■ ■■ ■■ 目■口■■ the process of making goods and services available The key diference between goods production and services operations: direct customer involvement 2
2 Operation ▪ the process of making goods and services available ▪ The key difference between goods production and services operations: direct customer involvement
Operations Globalization ■■■■■■ ■■■■■■ ■■口■■ Global competition has made production faster-paced and more complex New technologies make machines that run cleaner, faster and safer and that operate on a global scale With the Internet, producers of both services and goods can integrate their production with those of far-off suppliers and customers 3
3 Operations Globalization ▪ Global competition has made production faster-paced and more complex ▪ New technologies make machines that run cleaner, faster and safer and that operate on a global scale. ▪ With the Internet, producers of both services and goods can integrate their production with those of far-off suppliers and customers
Employment in Goods and Service sectors Although ernpoynent Service sector among U.S. 80 goods producers has flattened out, growth in servce dustries he risen to 107 Tion 81 percent of the total Goods-Production Sector 84868890929496980001
4 Employment in Goods and Service Sectors
Shanghai-Employment-Industry ■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ year 1st 2nd 3rd 2005 61.02 322.33 479.97 2004 67.29 315.97 453.61 2003 73.72 317.12 422.21 2002 84.24 320.93 386.87 2001 87.18 309.91 355.17 Unit:10.000 ShanghaistatisticsBureauhttp://www.stats-sh.gov.cn 5
5 Shanghai-Employment-Industry year 1st 2nd 3rd 2005 61.02 322.33 479.97 2004 67.29 315.97 453.61 2003 73.72 317.12 422.21 2002 84.24 320.93 386.87 2001 87.18 309.91 355.17 Unit: 10,000 Shanghai Statistics Bureau, http://www.stats-sh.gov.cn