Employment by Industry-SH ■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■ 600 500 400 Ist 300 2nd 200 100 Unit:10.000 ShanghaiStatisticsBureau,http.://www.stats-sh.gov.cn 6
6 0 100 200 300 400 500 600 2001年 2002年 2003年 2004年 2005年 1st 2nd 3rd Employment by Industry -SH Unit: 10,000 Shanghai Statistics Bureau, http://www.stats-sh.gov.cn
GDP from Goods and services ■■■■■■ ■■■■■■ ■■■■ 目■■■■■■■■ Although the service sector is now amost 33 percent greater than the goods-producing sector, goods producers still use only 19 percent of the workforce to ate more the 40 percent of the country's GDP 54,000 Service Sector Goods- Production Sec tor 52,00 51,000 8486889092949698'00'01
7 GDP from Goods and Services
The Importance of Operation ■■■■■■ ■■■■■■ ■■■■ 目■■■■■■■■ Availability of goods and services Satisfying customer needs by providing goods and services Economic well-being(living standards GDP: market value of goods and services produced Profitability(efficiency) Profit sales revenue-costs costs: money spent on resources 8
8 The Importance of Operation ▪ Availability of goods and services ▪ Satisfying customer needs by providing goods and services ▪ Economic well-being (living standards) ▪ GDP: market value of goods and services produced ▪ Profitability (efficiency) ▪ Profit = sales revenue – costs ▪ costs: money spent on resources
oo. Operations Management Systematic direction and control of the processes that transform resources into finished products a that create value for and provide benefits to customers
Operations Management Systematic direction and control of the processes that transform resources into finished products that create value for and provide benefits to customers
Operations Management ■■■■■■ ■■■■ 目■口■■ The goal Higher productivity(efficiency) Higher Quality Faster(On-going) improvement 10
10 Operations Management: ▪ The goal: ▪ Higher productivity (efficiency) ▪ Higher Quality ▪ Faster (On-going) improvement