The development and growth of teams Characteristics of effective project teams Barriers to effectiveness Team building Valuing team diversity Ethical behavior Sources of conflict and approaches to handling conflict Problem solving Effective time management

Responsibilities of the project manager Skills needed to successfully manage projects Techniques for developing those skills Approaches to effective delegation Ways the project manager can manage and control changes

Definition of a project and its attributes Key constraints within which a project must be managed How a project is “born” Life of a project Steps involved in the project management process Implications of global project management Benefits of project management

上海交通大学：《工程项目管理 Engineering Project Management》教学资源（PPT课件）0 Introduction

上海交通大学：《运营管理》教学资源_案例分析_案例分析 佳华案例分析

上海交通大学：《运营管理》教学资源_案例分析_案例分析 Dewey订书机公司运营咨询报告——建华运营咨询公司

案例背景 三号桥仓库解决方案 供应链解决方案 效果评估 执行总结

上海交通大学：《运营管理》教学资源_案例分析_案例分析1

上海交通大学：《运营管理》教学资源_文献阅读_大规模定制

上海交通大学：《运营管理》教学资源_文献阅读_21世纪企业竞争前沿——大规模定制模式下的敏捷产品开发