6-6 Job Performance Outcomes Objective Outcomes Intrinsic and Extrinsic o Product. client. or service Outcomes characteristics for which the jobholder is responsible iNtrinsic -clearly related to Can be measured in action on the workers' part quantitative terms o Extrinsic -worker 's efforts Personal Behavior with other factors not directly Outcomes related to the job How the jobholder reacts to . Relationship between them the work itself Job satisfaction Outcomes ● Depends on how the Depends on how the jobholder views outcomes jobholder views outcomes Mcgraw-hillarwin copyright o 2002 by The mdGrau-Hill Companties, Inc. All rights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 6-6 Job Performance Outcomes Objective Outcomes ⚫Product, client, or service characteristics for which the jobholder is responsible ⚫Can be measured in quantitative terms Personal Behavior Outcomes ⚫How the jobholder reacts to the work itself ⚫Depends on how the jobholder views outcomes Intrinsic and Extrinsic Outcomes ⚫Intrinsic - clearly related to action on the workers’ part ⚫Extrinsic - worker’s efforts with other factors not directly related to the job ⚫Relationship between them Job Satisfaction Outcomes ⚫Depends on how the jobholder views outcomes
6-7 Job Satisfaction Outcomes People differ in the importance they attach to job outcomes People differ in the extent that o Work is a central life interest They actively participate in work They perceive work as central to self-esteem They perceive work as consistent with self- concept People differ in their perception ofequity Mcgraw-hillarwin Copyright @2002 by The McGraw-Hill Companies, Inc. All rights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 6-7 Job Satisfaction Outcomes People differ in the importance they attach to job outcomes People differ in the extent that: •Work is a central life interest •They actively participate in work •They perceive work as central to self-esteem •They perceive work as consistent with selfconcept People differ in their perception of equity