14-6 Types of Groups and Teams Figure 14.2 Groups Teams Formal groups Informal Groups created by managers created by workers Cross p Friendship Interest Functional Mgmt Managed Groups Groups eams Teams Teams Cross- R&D Command Task Cultural Teams Groups Forces Teams " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
14-6 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Types of Groups and Teams CrossFunctional Teams Interest Groups Groups & Teams Formal Groups created by managers CrossCultural Teams Top Mgmt. Teams R & D Teams SelfManaged Teams Command Groups Task Forces Informal Groups created by workers Friendship Groups Figure 14.2
14-7 Formal groups Teams o Created by manager to meet the firms goals. I Cross-functional: members of different departments Cross-cultural: members of different cultures Research and development Teams: Create new products Top Management team: help develop firms direction a Important to have diversity in it to avoid group think Command Groups: members report to same manager Task Force: created to meet a given objective Standing committees are permanent task forces Self-Managed Teams: members are empowered to complete some given work a Team decides how to do the task " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
14-7 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Formal Groups & Teams ⚫Created by manager to meet the firm’s goals. Cross-functional: members of different departments. Cross-cultural: members of different cultures. Research and Development Teams: Create new products. Top Management team: help develop firm’s direction. ◼ Important to have diversity in it to avoid group think. Command Groups: members report to same manager. Task Force: created to meet a given objective. ◼ Standing committees are permanent task forces. Self-Managed Teams: members are empowered to complete some given work. ◼ Team decides how to do the task
14-8 Self-Managed Work Teams Keys to effective self managed teams o Give the team enough responsibility and autonomy to be self-managing o The team's task should be complex enough to include many different steps o Select members carefully. Look for diversity skills, and enthusiasm Manager should guide and coach, not supervise Determine training needs and be sure it is provided Teams may have trouble with performance reviews of members " win/MeGraw-HHill CThe McGraw-Hill Companies, Inc, 2000
14-8 Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000 Self-Managed Work Teams ◼ Keys to effective self managed teams: ◆ Give the team enough responsibility and autonomy to be self-managing. ◆ The team’s task should be complex enough to include many different steps. ◆ Select members carefully. Look for diversity, skills, and enthusiasm. ◆ Manager should guide and coach, not supervise. ◆ Determine training needs and be sure it is provided. ◼ Teams may have trouble with performance reviews of members