Chapter3Environment andManagementThe changing economyGlobalizationEmphasis on technologySocial responsibility and managerial ethicsHow do organizations make the customer king?
Chapter 3 Environment and Management The changing economy Globalization Emphasis on technology Social responsibility and managerial ethics How do organizations make the customer king?
Three Waves of Social DevelopmentAgriculture (uptothe 1890s)During the agricultural wave, individuals were their own bosses and wereresponsibleforperforming a variety of tasks.Industrialization (about 1900 to the 1960s)People left their fields and moved into formal organizations: Massproduction, specialized jobs, and authority relationships became the modeof operation. It gave rise to a new group of workers--the blue-collarindustrialworkers.Informationtechnology (beginning inthe 1970s)The infornation age has significantly reduced low-skilled, blue-collar jobsin manufacturing, but it has created abundant opportunities for educatedand skilled technical specialists, professionals, and other knowledgeworkers
Three Waves of Social Development Agriculture (up to the 1890s) During the agricultural wave, individuals were their own bosses and were responsible for performing a variety of tasks. Industrialization (about 1900 to the 1960s) People left their fields and moved into formal organizations. Mass production, specialized jobs, and authority relationships became the mode of operation. It gave rise to a new group of workers—the blue-collar industrial workers. Information technology (beginning in the 1970s) The information age has significantly reduced low-skilled, blue-collar jobs in manufacturing, but it has created abundant opportunities for educated and skilled technical specialists, professionals, and other knowledge workers
Chapter3Today's EnvironmentManagers FacingThe changing economyGlobalizationEmphasis on technologySocial responsibility and managerial ethicsHow do organizations make the customer king?
Chapter 3 Today’s Environment Managers Facing The changing economy Globalization Emphasis on technology Social responsibility and managerial ethics How do organizations make the customer king?
GlobalizationForms of globalization(Internationalization)Stages of going globalUnderstanding different cultures
Globalization Forms of globalization (Internationalization) Stages of going global Understanding different cultures
Forms ofInternationalizationMultinational Corporations (MNCs)Multinational corporations maintain significant operations intwo or more countries simultaneously but are based in one homecountryTransnational Corporations (TNCs)Transnational corporations maintain significant operations inmore than one country simultaneously and decentralizesdecision making in each operation to the local.country.Borderless OrganizationBorderless organization is a management structure in whichinternal arrangements that impose artificial geographic barriersarebrokendown
Forms of Internationalization Multinational Corporations (MNCs) Multinational corporations maintain significant operations in two or more countries simultaneously but are based in one home country . Transnational Corporations (TNCs) Transnational corporations maintain significant operations in more than one country simultaneously and decentralizes decision making in each operation to the local country. Borderless Organization Borderless organization is a management structure in which internal arrangements that impose artificial geographic barriers are broken down