Chapter 8Managing Changeand InnovationOrganizational changeOrganizationdevelopmentStress:The aftermath of organizationalchangeStimulating innovation
Chapter 8 Managing Change and Innovation Organizational change Organization development Stress: The aftermath of organizational change Stimulating innovation
Organizational ChangeExternaland internal forcesfor changeThe content of organizational changeand change agentTwoviewsof thechangeprocessMember resistance to changeTechniguesforreducingresistancetochange
Organizational Change External and internal forces for change The content of organizational change and change agent Two views of the change process Member resistance to change Techniques for reducing resistance to change
ExternalforcesInternal forcesMarketplaceStrategy adjustmentTechnologyThe introduction ofnew equipmentEconomical factorsThe state of workforcePolitical and legalfactorsEmployee attitudeSocial and culturalfactors
External forces Marketplace Technology Economical factors Political and legal factors Social and cultural factors Internal forces Strategy adjustment The introduction of new equipment The state of workforce Employee attitude
The Content of OrganizationalChangeStructurePeopleTechnologyAttitudesAuthorityrelationshipsWorkprocess++ExpectationsCoordinatingmechanismsWorkmethodsPerceptionsJob redesignEquipmentSpansofcontrolBehavior
The Content of Organizational Change Structure Authority relationships Coordinating mechanisms Job redesign Spans of control + Technology Work process Work methods Equipment + People Attitudes Expectations Perceptions Behavior
ChangeAgentChange agent is a person who initiatesandassumesthe responsibilityformanaging a change in organization.The change agent can be a manager ornonmanager,for example,an internalstaff specialist or outside consultant
Change Agent Change agent is a person who initiates and assumes the responsibility for managing a change in organization. The change agent can be a manager or nonmanager, for example, an internal staff specialist or outside consultant