Overcoming Resistance to ChangeTactics for dealing with resistance to changeEducation and communicationParticipationFacilitationand supportNegotiationManipulation and cooptationSelecting people who accept changeCoercionManagement School, Wuhan University of Technology
Overcoming Resistance to Change Tactics for dealing with resistance to change: Education and communication Participation Facilitation and support Negotiation Manipulation and cooptation Selecting people who accept change Coercion Management School, Wuhan University of Technology
Overcoming Resistance to ChangeThePolitics of ChangeImpetus for change is likely to come from outside changeagents.Internal change agents are most threatened by theirloss ofstatus in the organizationLong-timepowerholderstendtoimplementonlyincrementalchange.The outcomes of power struggles in the organization willdetermine the speed and quality of change.Management School, Wuhan University of Technology
Overcoming Resistance to Change The Politics of Change Impetus for change is likely to come from outside change agents. Internal change agents are most threatened by their loss of status in the organization. Long-time power holders tend to implement only incremental change. The outcomes of power struggles in the organization will determine the speed and quality of change. Management School, Wuhan University of Technology
Lewin's Three-Step Change ModelDrivingRestrainingUnfreezingRefreezingForcesForcesForces that·ChangeStabilizing a·Forcesthatdirectefforts tochangehinderbehaviorovercometheinterventionmovementaway fromfrom thepressures ofby balancingdriving andbothindividualthe statusexistingresistanceandrestrainingquoequilibriumforcesgroupconformityManagement School, Wuhan University of Technology
Lewin’s Three-Step Change Model Unfreezing Refreezing Driving Forces Restraining Forces • Change efforts to overcome the pressures of both individual resistance and group conformity Stabilizing a change intervention by balancing driving and restraining forces Forces that direct behavior away from the status quo •Forces that hinder movement from the existing equilibrium Management School, Wuhan University of Technology