ORGANIIZATIONAI11BEHAVIORWProf. Luo, FanManagement School,Wuhan University of TechnologyEmail:sailluof@126.com
Management School, Wuhan University of Technology Email: sailluof@126.com Organizational Behavior 11 Prof. Luo, Fan
Conflict and NegotiationWhat is Conflict2Types of ConflictThe Conflict ProcessConflict Management Technigues5Negotiation6Bargaining StrategiesThe NegotiationProcessManagement School, Wuhan University of Technology
Management School, Wuhan University of Technology Conflict and Negotiation 4 1 What is Conflict 2 3 5 Types of Conflict The Conflict Process Conflict Management Techniques Negotiation 7 The Negotiation Process 6 Bargaining Strategies
TeachingPlanObjectsHelp the students understanding the conflict processand negotiation process, so as to manage the conflicteffectively and master the negotiation techniques.Teaching EmphasesThe Conflict Process, The Negotiation Process Learning difficultyConflict Management Techniques,BargainingStrategies*MethodsLecture; Case Discussion; Role Play
Teaching Plan Objects Help the students understanding the conflict process and negotiation process, so as to manage the conflict effectively and master the negotiation techniques. Teaching Emphases The Conflict Process, The Negotiation Process Learning difficulty Conflict Management Techniques,Bargaining Strategies Methods Lecture; Case Discussion; Role Play
Case:The Conflict in the Class There was a conflict between the classmates after thegroup finished their presentation.Question:Why was there such conflictbetween the classmates? What were the communication problems?& How should the monitor do?& How should the teacher make solution?
Case: The Conflict in the Class There was a conflict between the classmates after the group finished their presentation. Question: Why was there such conflict between the classmates? What were the communication problems? How should the monitor do? How should the teacher make solution?
Conflict and Negotiation(1) What is ConflictA process that begins when one partyperceives that another party has negativelyaffected,or is about to negatively affect.something that the first party cares aboutthat point in an ongoing activity when aninteraction crosses over" to become aninterpartyconflictManagement School, Wuhan University of Technology
Conflict and Negotiation A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about that point in an ongoing activity when an interaction “crosses over” to become an interparty conflict (1) What is Conflict Management School, Wuhan University of Technology