The Landscape and framework of ec Applications Development Managing the Development Process For medium-to-large applications, a project team is usually created to manage the process and the vendors Collaboration with business partners is also critical Projects can be managed with project management software. Appropriate management also includes periodic evaluations of system performance Implementing an EC project may require restructuring of one or more business processes Electronic Commerc Prentice Hall 2006
Electronic Commerce Prentice Hall © 2006 6 The Landscape and Framework of EC Applications Development • Managing the Development Process – For medium-to-large applications, a project team is usually created to manage the process and the vendors – Collaboration with business partners is also critical – Projects can be managed with project management software. Appropriate management also includes periodic evaluations of system performance – Implementing an EC project may require restructuring of one or more business processes
The Major EC Applications and Their Functionalities ·B2 C Storefronts Product presentation function Order entry function Electronic payment function Order fulfillment function Customer service function Product support function Electronic Commerc Prentice Hall 2006
Electronic Commerce Prentice Hall © 2006 7 The Major EC Applications and Their Functionalities • B2C Storefronts – Product presentation function – Order entry function – Electronic payment function – Order fulfillment function – Customer service function – Product support function
The Major EC Applications and Their Functionalities Supplier sell-Side B2B Sites Personalized catalogs and web pages for all major buyers A B2B payment gate Electronic contract negotiation features Product configuration by customers Affiliate program capabilities Business alerts (e.g, to special sales, to news) Electronic Commerc Prentice Hall 2006
Electronic Commerce Prentice Hall © 2006 8 The Major EC Applications and Their Functionalities • Supplier Sell-Side B2B Sites – Personalized catalogs and Web pages for all major buyers – A B2B payment gate – Electronic contract negotiation features – Product configuration by customers – Affiliate program capabilities – Business alerts (e.g., to special sales, to news)
The Major EC Applications and Their Functionalities E-Procurement Aggregating Catalogs Reverse Auctions and Tendering Systems Forward auctions Exchanges Portals Other EC Systems Electronic Commerc Prentice Hall 2006
Electronic Commerce Prentice Hall © 2006 9 The Major EC Applications and Their Functionalities • E-Procurement – Aggregating Catalogs – Reverse Auctions and Tendering Systems – Forward Auctions – Exchanges – Portals – Other EC Systems
Development for Ec applications In-House Development: Insourcing Insourcing In-house development of applications Development Options Build from scratch Build from components Enterprise application integration Electronic Commerc Prentice Hall 2006
Electronic Commerce Prentice Hall © 2006 10 Development for EC Applications • In-House Development: Insourcing Insourcing In-house development of applications – Development Options • Build from scratch • Build from components • Enterprise application integration