Exhibit 16-2 Herzberg's Motivation-Hygiene Theory 图表16-2赫茨伯格的激励一保健理论 Motivators激励因素 保健因素 Hygiene Factors ·Achievement成就 监督 ◆Supervision ·Recognition 认可 公司政策 ·Company Policy ●Vork Itself 工作本身 与主管的关系●Relationship with ·Responsibility责任 Supervisor 。Advancement进步 工作环境·Working Conditions ·Growth 成长 薪水 ·Salary 与同伴的关系。Relationship with Peers 个人生活 ·Personal Life 与下属的关系°Relationship with Subordinates 地位 ·Status 稳定与保障·Security Extremely Satisfied Neutral Extremely Dissatisfied 极满意 中性 极不满意 2007 Prentice Hall,Inc.All rights reserved. 16-11
© 2007 Prentice Hall, Inc. All rights reserved. 16–11 Exhibit 16–2 Herzberg’s Motivation-Hygiene Theory 图表16–2赫茨伯格的激励—保健理论 激励因素 成就 认可 工作本身 责任 进步 成长 保健因素 监督 公司政策 与主管的关系 工作环境 薪水 与同伴的关系 个人生活 与下属的关系 地位 稳定与保障 极满意 中性 极不满意
Exhibit 16-3 Contrasting Views of Satisfaction-Dissatisfaction 图表16-3满意不满意观的对比 满意 Traditional View 不满意 传统观点 Satisfied Dissatisfied 激励因素 Herzberg's View 保健因素 Motivators 赫茨伯格的观点 Hygiene Factors Satisfaction No Satisfaction No Dissatisfaction Dissatisfaction 满意 没有不满意 没有不满意 不满意 2007 Prentice Hall,Inc.All rights reserved. 16-12
© 2007 Prentice Hall, Inc. All rights reserved. 16–12 Exhibit 16–3 Contrasting Views of Satisfaction-Dissatisfaction 图表16–3 满意不满意观的对比 传统观点 满意 不满意 赫茨伯格的观点 激励因素 保健因素 满意 没有不满意 没有不满意 不满意
Contemporary Theories of Motivation 当代动机理论 ·Three-Needs Theory ·三种需要理论 ·Goa-Setting Theory ·目标设置理论 ·Reinforcement Theory ·强化理论 Designing Motivating Jobs ·设计具有激励作用的工作 ·Equity Theory ·公平理论 ·Expectancy Theory ·期望理论 2007 Prentice Hall,Inc.All rights reserved. 16-13
© 2007 Prentice Hall, Inc. All rights reserved. 16–13 Contemporary Theories of Motivation 当代动机理论 • Three-Needs Theory • 三种需要理论 • Goal-Setting Theory • 目标设置理论 • Reinforcement Theory • 强化理论 • Designing Motivating Jobs • 设计具有激励作用的工作 • Equity Theory • 公平理论 • Expectancy Theory • 期望理论
Motivation and Needs 动机和需要 Three-Needs Theory(McClelland) ·三种需要理论 There are three major acquired needs that are major motives in work. >主要有三种需要推动人们从事工作 Need for achievement(nAch) 冬成就需要 -The drive to excel and succeed 一追求卓越，争取成功的需要 Need for power (nPow) 。权力需要 -The need to influence the behavior of others 一影响他人行为的需要 Need of affiliation (nAff) 冬归属需要 The desire for interpersonal relationships 一人际关系的需要 2007 Prentice Hall,Inc.All rights reserved. 16-14
© 2007 Prentice Hall, Inc. All rights reserved. 16–14 Motivation and Needs 动机和需要 • Three-Needs Theory (McClelland) • 三种需要理论 ➢ There are three major acquired needs that are major motives in work. ➢ 主要有三种需要推动人们从事工作 ❖ Need for achievement (nAch) ❖ 成就需要 – The drive to excel and succeed – 追求卓越，争取成功的需要 ❖ Need for power (nPow) ❖ 权力需要 – The need to influence the behavior of others – 影响他人行为的需要 ❖ Need of affiliation (nAff) ❖ 归属需要 – The desire for interpersonal relationships – 人际关系的需要