II The training process 2.1 Why the training business is booming 2.2 The 5-step training development process 2.3 Training and learning 7-11
© 2004 by UIBE Liu yuxin 7-11 II The training process II The training process 2.1 Why the training business is booming 2.1 Why the training business is booming 2.2 The 5 2.2 The 5-step training & development process step training & development process 2.3 Training and learning 2.3 Training and learning
2.1 Why Training Is Booming 0 NOT just technical training any more -over $19 billion spent last year on outside training ◆Team building ◆Decision making ◆Communication ◆Customer service Technology and computer skills Training helps management meet strategic goals ©2004 by UIBE Liu yuxin 7-12
© 2004 by UIBE Liu yuxin 7-12 2.1 Why Training Is Booming NOT just technical training any more – over $19 billion spent last year on outside training Team building Decision making Communication Customer service Technology and computer skills Training helps management meet strategic goals
2.2 5 Step Training and Development Process Needs analysis Instructional design Validation Implement Evaluation follow-up ©2004 by UIBE Liu yuxin 7-13
© 2004 by UIBE Liu yuxin 7-13 2.2 5 Step Training and Development Process Needs analysis Instructional design Validation Implement Evaluation & follow-up
2.3 Training Is Learning Make It Meaningful -A bird's-eye view of the material ·Familiar examples Organize the information Use familiar terms and concepts Use many visual aids ©2004 by UIBE Liu yuxin 7-14
© 2004 by UIBE Liu yuxin 7-14 2.3 Training Is Learning Make It Meaningful A bird’s-eye view of the material Familiar examples Organize the information Use familiar terms and concepts Use many visual aids
√LEADERSHIP √MOTIVATION Training Is Learning SKILLS Transfer New Skills -Maximize the similarity Provide adequate practice ·Label or identify Attend to important aspects of the job Provide“heads-up,” preparatory information ©2004 by UIBE Liu yuxin 7-15
© 2004 by UIBE Liu yuxin 7-15 Training Is Learning Transfer New Skills Maximize the similarity Provide adequate practice Label or identify Attend to important aspects of the job Provide “heads-up,” preparatory information