揭阳职业技术学院业技教案课程：跨文化交际任课教师：杨茹专业：小学英语教育班级：221，222，3+221
揭阳职业技术学院 教案 课程： 跨文化交际 任课教师： 杨茹 专业：小学英语教育 班级：221，222，3+221
Introduction1, Teaching Objective:IntroducethecourseandthetextbookofEncounterswithWesterners:---Improving Skills in English and Intercultural Communication The students should know: culture, inter-culture, communication andintercultural communication. The students should know: cultural differences and respect different cultures.(ldeological andPoliticalEducationObjective)2、Teaching Focus: Culture-→intercultural-→intercultural communication3, Teaching Difficulty:. What is culture?-What is intercultural communication?4,TeachingDuration:2lessons5, Teaching method:Through teacher's explanation and asking questions, students can understand therelated concepts. The teacher will provide students with situation. With the help ofmultimedia.6, Teaching Procedure:6.1 What is culture?The customary ways in which humans live. For example: diet, family forms,social organizations, and religions.System of shared values, beliefs, behaviors, norms.- Used to cope with the world and each other.. Passed between generations throughlearning6.2 What is culture like?.Culture is like an icebergCultureislikethewaterafishswimsinCultureisthestorywetell ourselvesaboutourselvesCulture is the grammar of our behavior6.3What does culture comprise?valuesbeliefsbehaviorsnorms
Introduction 1、Teaching Objective: Introduce the course and the textbook of Encounters with Westerners:-Improving Skills in English and Intercultural Communication The students should know: culture, inter-culture, communication and intercultural communication. The students should know: cultural differences and respect different cultures. (Ideological and Political Education Objective） 2、Teaching Focus: Culture→intercultural→intercultural communication 3、Teaching Difficulty: What is culture? What is intercultural communication? 4、Teaching Duration：2 lessons 5、Teaching method: Through teacher’s explanation and asking questions, students can understand the related concepts. The teacher will provide students with situation. With the help of multimedia. 6、Teaching Procedure: 6.1 What is culture? The customary ways in which humans live. For example: diet, family forms, social organizations, and religions. System of shared values, beliefs, behaviors, norms. Used to cope with the world and each other. Passed between generations through learning. 6.2 What is culture like? • Culture is like an iceberg • Culture is like the water a fish swims in • Culture is the story we tell ourselves about ourselves • Culture is the grammar of our behavior 6.3 What does culture comprise? • values • beliefs • behaviors • norms
6.3What are the ingredients of communication?message/behavioral source(信息源/行为源）encoding（编码）message（信息）channel（渠道）receiver/recepient/responder(信息接受者/反应者）decoding（译码）response（反应）feedback（反馈）6.4 What is Intercultural communication?Cross-Cultural Communication or Intercultural Communication refers to thecommunication between people of different cultural background.6.5 What is the classification of Intercultural communication?.international communicationinter-racialcommunication.inter-ethniccommunicationinter-regional communication6.6 Discussion exercise: cultural differences and respect different cultures.(Ideological and Political Education)7,Assignment:discuss the topicWhat does intercultural communication mean to business people?Unit 11. Teaching Objective:Learning this unit, the students should know:-the different ways to greet people-thedifferentinterpretations of"smileand"laugh”.the etiquette of gift-giving.(Ideological and Political Education Objective)2. Teaching Focus: What is intercultural communication?3. Teaching Difficulty:the different interpretations of"smile"and "laugh”the reasons why people of different cultures may misunderstand each other.4. Teaching Duration: 4 lessons
6.3 What are the ingredients of communication? • message/behavioral source(信息源/行为源) • encoding（编码） • message（信息） • channel（渠道） • receiver/recepient/responder(信息接受者/反应者) • decoding（译码） • response（反应） • feedback（反馈） 6.4 What is Intercultural communication? Cross-Cultural Communication or Intercultural Communication refers to the communication between people of different cultural background. 6.5 What is the classification of Intercultural communication? • international communication • inter-racial communication • inter-ethnic communication • inter-regional communication 6.6 Discussion exercise ： cultural differences and respect different cultures. (Ideological and Political Education） 7、Assignment: discuss the topic What does intercultural communication mean to business people? Unit 1 1. Teaching Objective: Learning this unit, the students should know: the different ways to greet people the different interpretations of “smile” and “laugh” the etiquette of gift-giving.(Ideological and Political Education Objective） 2. Teaching Focus: What is intercultural communication? 3. Teaching Difficulty: the different interpretations of “smile” and “laugh” the reasons why people of different cultures may misunderstand each other. 4. Teaching Duration：4 lessons
5. Teaching method:Through teacher's explanation and asking questions, students can understand therelated concepts: The teacher will provide students with situation. With the help ofmultimedia.6. Teaching Procedure:6.1Letter:Pete'sFirstDayinChinaCasel:Interpretinga SmilePeter isthegeneral manager of an American company in China.Recently,JunChen,oneof theChinesemanagers made amistake at work that caused some difficulties that required a lot ofeffort tofix.Jun Chen was veryupset about whathad happened, and cameto Peter'sofficetomakea formal apologyJunChenwent intoPeter'sofficeafterbeingtoldto,smilingbeforehespoke.“Peter,I'vebeenfeeling very upset about the trouble I've caused for the company. I'm here to apologize for mymistake.I'm terribly sorry about it and I want you to know that it will never happen again."JunChen said, looking at Peter withthe smile he had been wearing sincehewalked into the office.Peter found it hard to accept the apology. He looked at Jun Chen, and asked, “are you sure?""Yes, I'm very sorry and I promise this won't happen again," Jun Chen said, with a smile evenbroader than before."I'm sorryI just can't takeyour apology.You don't look sorry at all!"Peter said angrilyJun Chen's face turned very red.He did not in the least expect Peterto take it negatively.He wasdesperate tomake himself understood.Peter,"he managed to smile again,“trust me, no one canfeel anymore sorry thanI doabout it."Peter was almost furious by now, “if you're that sorry, how can you still smile?"Chinese perspective:It may be difficult for Westerners to believe that smiling for the Chinese not only means thatsomeone is happy,but alsothat he/she is sorry.It isdesirablefor a Chineseto apologizewithasmile,whichindicateshumblenessandembarrassment.JunChenprobablywasnotevenawarethat hewas smilingwhen hefirst went intothe officeto apologize,yehedid make an effort tosmilewhenhesawPetergettingangry.For JunChen, thesmilewasan importantpartof theapology.As a result,he could not understand why Peter got angry when he gave a sincere apology.NorthAmericanperspective:Beyond thinking that Jun Chen was not really sorryfor themistake,Petermight actuallytakethesmileas smirking,a signof disrespect.A Westerner in Jun Chen's situation would probablykeephis eyes lowered, especiallyduring the time he was apologizing.When promising to correct thesituation and to avoid making the same mistake, a Westerner would expect the employee tolookhim inthe eye and definitelynotto smile.Depending onthenature of themistake,Petermighteventually attempt to reassure Jun Chen that"not real harm was done"or that"It's okay,we'vebeen able to correct the problem”and then compliment Jun Chen on hismaturely acceptingresponsibility.They might part by shaking hands.This would be done by Peter to show that heaccepted Jun Chen's apology and to attempt to rebuild agood working relationshipbetween thetwo, or at least ease the tension that Jun Chen was feeling. However, in this case, the mistake
5. Teaching method: Through teacher’s explanation and asking questions, students can understand the related concepts. The teacher will provide students with situation. With the help of multimedia. 6. Teaching Procedure: 6.1 Letter: Pete’s First Day in China Case 1: Interpreting a Smile Peter is the general manager of an American company in China. Recently, Jun Chen, one of the Chinese managers made a mistake at work that caused some difficulties that required a lot of effort to fix. Jun Chen was very upset about what had happened, and came to Peter’s office to make a formal apology. Jun Chen went into Peter’s office after being told to, smiling before he spoke. “Peter, I’ve been feeling very upset about the trouble I’ve caused for the company. I’m here to apologize for my mistake. I’m terribly sorry about it and I want you to know that it will never happen again.” Jun Chen said, looking at Peter with the smile he had been wearing since he walked into the office. Peter found it hard to accept the apology. He looked at Jun Chen, and asked, “are you sure?” “Yes, I’m very sorry and I promise this won’t happen again,” Jun Chen said, with a smile even broader than before. “I’m sorry I just can’t take your apology. You don’t look sorry at all!” Peter said angrily. Jun Chen’s face turned very red. He did not in the least expect Peter to take it negatively. He was desperate to make himself understood. “Peter,” he managed to smile again, “trust me, no one can feel any more sorry than I do about it.” Peter was almost furious by now, “if you’re that sorry, how can you still smile?” Chinese perspective: It may be difficult for Westerners to believe that smiling for the Chinese not only means that someone is happy, but also that he/she is sorry. It is desirable for a Chinese to apologize with a smile, which indicates humbleness and embarrassment. Jun Chen probably was not even aware that he was smiling when he first went into the office to apologize, ye he did make an effort to smile when he saw Peter getting angry. For Jun Chen, the smile was an important part of the apology. As a result, he could not understand why Peter got angry when he gave a sincere apology. North American perspective: Beyond thinking that Jun Chen was not really sorry for the mistake, Peter might actually take the smile as smirking, a sign of disrespect. A Westerner in Jun Chen’s situation would probably keep his eyes lowered, especially during the time he was apologizing. When promising to correct the situation and to avoid making the same mistake, a Westerner would expect the employee to look him in the eye and definitely not to smile. Depending on the nature of the mistake, Peter might eventually attempt to reassure Jun Chen that “not real harm was done” or that “It’s okay, we’ve been able to correct the problem” and then compliment Jun Chen on his maturely accepting responsibility. They might part by shaking hands. This would be done by Peter to show that he accepted Jun Chen’s apology and to attempt to rebuild a good working relationship between the two, or at least ease the tension that Jun Chen was feeling. However, in this case, the mistake
perception of a smile madean awkward situation worse.Case 2: Interpreting a LaughHuihua, a Chinese student, and Mary,an American student studying Chinese in China, were ontheirwaytoabookstore.Astheygottothebookstore,theysawayoungmanwalkingdownaflight of stairs. In his hurry, he missed the last two steps, and fell on the ground. He struggled toget back to his feet while people around him laughed.Fortunately,he seemed to be O.KMary was worried. She found Huihua smiling a little and was not comfortable about it.“Tell me,Huihua, how could people laugh when someonefell like that?Do they care at all? Shouldn't theygoupand ask theyoung man whether he was hurt?"Huihua said, “they knew he wasn't hurt too much."“But I still don't' understand. A fall is a fall. In my culture, people would do anything but laugh!". Chinese perspective:This is another example in which the Chinese and the Westerner interpret a smile differently. Asmentioned in the last case, Chinese people resort to laugh or smile when they feel embarrassed.Very often, the person caught in the embarrassing situation would also laugh or make a joke,toease the embarrassment.However, if someone gets hurt seriously,it will not be a laughing matterany more. People will help him/her instead.NorthAmericanperspective:A Westerner would interpret laughter in such a setting as a sign of either insensitivity or, worse,pleasure that the person falling had hurt himself/herself because that person was disliked.AWesterner's response would have been to rush over, assist the person up, and to inquire about anyinjury by saying something like,"Are you okay?"If a Westernerfell, they,like a Chinese person,might attempt to make a joke out of the incident if they were not hurt. If two close friends arewalking together, and one trips but clearly isn't hurt, a common joke is to say "Have a nicetrip"--- a pun based on two very different meanings of “"trip":one meaning a vacation, the othermeaning“to stumble"However,thisjokewould bemade onlybetweentwopeoplewhokneweachotherwell.6.2InterculturalCommunicationWhat are some reasons whypeople of different cultures maymisunderstand each other?What are the three things we need to learn if we want to be able to communicateeffectively with Westerners?What are the main purposes of this course?6.3Encounter:TheGift (Ideological and Political Education)Why do people give gifts?People give gifts for a variety of reasons::To build and maintain personal or business relationships:To promote goodwill.Topromotebusinessproductsorservices.To enhance the image and reputation of the company
perception of a smile made an awkward situation worse. Case 2: Interpreting a Laugh Huihua, a Chinese student, and Mary, an American student studying Chinese in China, were on their way to a bookstore. As they got to the bookstore, they saw a young man walking down a flight of stairs. In his hurry, he missed the last two steps, and fell on the ground. He struggled to get back to his feet while people around him laughed. Fortunately, he seemed to be O. K. Mary was worried. She found Huihua smiling a little and was not comfortable about it. “Tell me, Huihua, how could people laugh when someone fell like that? Do they care at all? Shouldn’t they go up and ask the young man whether he was hurt?” Huihua said, “they knew he wasn’t hurt too much.” “But I still don't’ understand. A fall is a fall. In my culture, people would do anything but laugh!” Chinese perspective: This is another example in which the Chinese and the Westerner interpret a smile differently. As mentioned in the last case, Chinese people resort to laugh or smile when they feel embarrassed. Very often, the person caught in the embarrassing situation would also laugh or make a joke, to ease the embarrassment. However, if someone gets hurt seriously, it will not be a laughing matter any more. People will help him/her instead. North American perspective: A Westerner would interpret laughter in such a setting as a sign of either insensitivity or, worse, pleasure that the person falling had hurt himself/herself because that person was disliked. A Westerner’s response would have been to rush over, assist the person up, and to inquire about any injury by saying something like, “Are you okay?” If a Westerner fell, they, like a Chinese person, might attempt to make a joke out of the incident if they were not hurt. If two close friends are walking together, and one trips but clearly isn’t hurt, a common joke is to say “Have a nice trip”- a pun based on two very different meanings of “trip”: one meaning a vacation, the other meaning “to stumble”. However, this joke would be made only between two people who knew each other well. 6.2 Intercultural Communication What are some reasons why people of different cultures may misunderstand each other? What are the three things we need to learn if we want to be able to communicate effectively with Westerners? What are the main purposes of this course? 6.3 Encounter: The Gift (Ideological and Political Education） Why do people give gifts? People give gifts for a variety of reasons: • To build and maintain personal or business relationships • To promote goodwill • To promote business products or services • To enhance the image and reputation of the company