1-6 Organizational Behavior Is A Way of Thinking Multi humanistic disciplinary orientation Performance- A Scientific Applications oriented Method oriented McGramw-HillArwin Copyright o 2002 by The McGraw-Hill Companies, Inc. Allrights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 1-6 Organizational Behavior Is: A Way of Thinking Humanistic orientation Applicationsoriented Multidisciplinary A Scientific Method Performanceoriented
1-7 Human Relations Movement The Hawthorne Studies ILLUMINATION WIRING ROOM STUDY STUDY Tested the impact of Tested the influence of various work settings and individual and group variables on productivity behavior o Uncovered the Workers output “ Hawthorne effect” influenced b Workers produced more ● roup norms because managers paid ● Social pressures attention to them o Informal organization Shifted management Impetus for field of focus from purely organizational behavior economic to humanistic Mcgraw-hillarwin 2020 Copyright @2002 by The McGraw-Hill Companies, Inc. All rgts reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 1-7 Human Relations Movement: The Hawthorne Studies ⚫ Tested the impact of various work settings and variables on productivity ⚫ Uncovered the “Hawthorne Effect” ⚫ Workers produced more because managers paid attention to them. ⚫ Shifted management focus from purely economic to humanistic ⚫ Tested the influence of individual and group behavior ⚫ Workers’ output influenced by: ⚫ Group norms ⚫ Social pressures ⚫ Informal organization ⚫ Impetus for field of organizational behavior ILLUMINATION STUDY WIRING ROOM STUDY
18 Framing the Study of Organizational Behavior THE ORGANIZATIONS ENVIRONMENT The Individualin Interpersonal Organizational Influence and Organizational the Organization Group Behavior Processes Design, Change. Innovation ● Individual .Group behavior .Leadership ● Organizational characteristics and work teams Communications structure and ● Individual iNtergroup dEcision making design conflict and motivation negotiations Managing ● Rewards o Organizational organizational change and ● Stress power and politics innovation Mcgraw-hillarwin Copyright o 2002 by The McGraw-Hill CompaNies, Inc. Allnglits reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 1-8 Framing the Study of Organizational Behavior THE ORGANIZATION’S ENVIRONMENT The Individual in the Organization Interpersonal Influence and Group Behavior Organizational Processes Organizational Design, Change, & Innovation ⚫Individual characteristics ⚫Individual motivation ⚫Rewards ⚫Stress ⚫Group behavior and work teams ⚫Intergroup conflict and negotiations ⚫Organizational power and politics ⚫Leadership ⚫Communications ⚫Decision making ⚫Organizational structure and design ⚫Managing organizational change and innovation
1-9 Group Behavior: Types of Groups Formal groups management action) o established by managers to achieve organizational goals through assigned jobs and tasks e Groups may be departmental, functional, cross- functional, cross-cultural, self-managed or task IInformal Groups(Individual action) Formed as a consequence of employees'action Developed around common interest proximity, friendship 改 Mcgraw-hillarwin Copyright@ 2002 by The McGraw-Hill Companies, Inc. All rights reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 1-9 Group Behavior: Types of Groups Formal groups (Management action) ⚫ Established by managers to achieve organizational goals through assigned jobs and tasks ⚫ Groups may be departmental, functional, crossfunctional, cross-cultural, self-managed, or task Informal Groups (Individual action) ⚫ Formed as a consequence of employees’ action ⚫ Developed around common interest, proximity, friendship
1-10 Effectiveness in Organizations Levels of analysis Organizational Group Individual Mcgraw-hillarwin Copyright O 2002 by The McGraw-Hill Companies, Inc. All rghits reserved
McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 1-10 Effectiveness in Organizations Organizational Group Individual Levels of Analysis