e-Business - How are they transformed? Electronically, but more due to Internet and Web technologies proprietary->http,HtmlWebserverWebclientandserver programming Perl, PHP JSP, Java Bean,. Net, Apache, Tomcat A unified( way to represent information and document for sharing and integration Data Schema, Database, Knowledge Representation(Semantic Web) Oracle MySQL, MS SQL Server, XML, RDF, OWL, A unified() way to represent software systems interface and business processes Service-oriented computing workflow representation and management BEA Weblogic, RosettaNet, MS BizTalk, ebXML, Dickson chiu 2008 COMP7580-Intro-6
Dickson Chiu 2008 COMP7580-Intro-6 e-Business - How are they transformed? ◼ Electronically, but more due to Internet and Web technologies ◼ proprietary -> http, HTML, Web server, Web client and server programming ◼ Perl, PHP, JSP, Java Bean, .Net, Apache, Tomcat, … ◼ A unified(?) way to represent information and document for sharing and integration ◼ Data Schema, Database, Knowledge Representation (Semantic Web) ◼ Oracle, MySQL, MS SQL Server, XML, RDF, OWL, … ◼ A unified(?) way to represent software systems’ interface and business processes ◼ Service-oriented computing, workflow representation and management ◼ BEA Weblogic, RosettaNet, MS BizTalk, ebXML, …
e-Business Who will be affected in what ways? Clients/Customers(e.g personalized services) a Cost: New experience(UI, security) Benefit: More competitive price, better services/products, better after-sales support-> better customer experience Company staff(e.g. decision support systems) Cost: New experience and operation qUI, security) Benefit: higher productivity fast decision response Business partners(e. g. SCM systems) Cost: New interface and operation( UI, security trust) Benefit more efficient communication easier to establish business relationship dynamically, Dickson chiu 2008 COMP7580-Intro-7
Dickson Chiu 2008 COMP7580-Intro-7 e-Business – Who will be affected in what ways? ◼ Clients/Customers (e.g., personalized services) ◼ Cost: New experience (UI, security) ◼ Benefit: More competitive price, better services/products, better after-sales support -> better “customer experience” ◼ Company staff (e.g., decision support systems) ◼ Cost: New experience and operation (UI, security) ◼ Benefit: higher productivity, fast decision & response ◼ Business partners (e.g., SCM systems) ◼ Cost: New interface and operation (UI, security & trust) ◼ Benefit: more efficient communication, easier to establish business relationship dynamically, …
e-Business Why is the transformation needed Stay competitive by value-adding Operation Efficiency for lowering the cost Strategic positioning(for raising the selling price) Dickson chiu 2008 COMP7580-Intro-8
Dickson Chiu 2008 COMP7580-Intro-8 e-Business – Why is the transformation needed ◼ Stay competitive by value-adding … ◼ Operation Efficiency (for lowering the cost) ◼ Strategic Positioning (for raising the selling price)
e-Transformation in other sectors What are transformed? How are they transformed? Why do they need to be transformed? Who will be affected in what ways? Can you repeat the same exercise for e-Govemment, e-Health? Dickson chiu 2008 COMP7580-Intro-9
Dickson Chiu 2008 COMP7580-Intro-9 e-Transformation in Other Sectors ◼ What are transformed? ◼ How are they transformed? ◼ Why do they need to be transformed? ◼ Who will be affected in what ways? Can you repeat the same exercise for e-Government, e-Health?
1.2 Different views
10 1.2 Different Views