Exhibit 5-3 Types of Problems,Decisionsand Level in the OrganizationTopIll-structuredNonprogrammedLevel indecisionsType oforganizationproblemProgrammeddecisionsWell-structuredLower
Exhibit 5-3 Types of Problems , Decisions and Level in the Organization Level in organization Ill-structured Type of problem Well-structured Top Lower Programmed decisions Nonprogrammed decisions
TypesofProblemsWell-structured problems are problems that arestraightforward.familiar to the decision makerand the goal is clear, the information about themarecompleteIll-structure problems are new, or unusual, andinformation about such problems is ambiguous onincomplete
Types of Problems Well-structured problems are problems that are straightforward, familiar to the decision maker, and the goal is clear, the information about them are complete. Ill-structure problems are new, or unusual, and information about such problems is ambiguous or incomplete
Types of DecisionsProgrammed decision is a repetitivedecision that can be handle by a routineapproach. (Procedure, rule, policy)Non-programmed decision is a decisionthat must be custom-made to solve uniqueand non-recurring problems
Types of Decisions Programmed decision is a repetitive decision that can be handle by a routine approach. (Procedure, rule, policy) Non-programmed decision is a decision that must be custom-made to solve unique and non-recurring problems