OPERATIONS MANAGENIENT a=1 CThe McGrazu-Hill C Inc,2004
©The McGraw-Hill Companies, Inc., 2004 1
Technical note 4 Job Design and work Measurement CThe McGrazu-Hill C Inc,2004
©The McGraw-Hill Companies, Inc., 2004 2 Technical Note 4 Job Design and Work Measurement
OBJECTIVES Job Design Defined Job Design decisions Trends in Job Design Work measurement Basic Compensation Systems FinancialIncentive plans CThe McGrazu-Hill C Inc,2004
©The McGraw-Hill Companies, Inc., 2004 3 • Job Design Defined • Job Design Decisions • Trends in Job Design • Work Measurement • Basic Compensation Systems • Financial Incentive Plans OBJECTIVES
What is Job Design? Defined Job design is the function of specifying the work activities of an individual or group in an organizational setting The objective of job design is to develop jobs that meet the requirements of the organization and its technology and that satisfy the jobholder's personal and individual requirements CThe McGrazu-Hill C Inc,2004
©The McGraw-Hill Companies, Inc., 2004 4 What is Job Design? Defined • Job design is the function of specifying the work activities of an individual or group in an organizational setting • The objective of job design is to develop jobs that meet the requirements of the organization and its technology and that satisfy the jobholder’s personal and individual requirements
Job Design Decisions Who What Where When Why How Mental and Geographic Organizational Time of day rationale for Method of physica locale of the Tasks to be time of characteristics organization, the job, object- performance ives and mot- of the performed location of occurrence in d the work flow ivation of the motivation work force work areas worker Ultimate Job Structure CThe McGrazu-Hill C Inc,2004
©The McGraw-Hill Companies, Inc., 2004 5 Job Design Decisions Who What Where When Why How Mental and physical characteristics of the work force Tasks to be performed Geographic locale of the organization; location of work areas Time of day; time of occurrence in the work flow Organizational rationale for the job; objectives and motivation of the worker Method of performance and motivation Ultimate Job Structure