学年学期教师姓名黄珊2020-2021年第一学期课程名称授课班级商务英语视听说英语2018级2、3班授课时间授课地点周三下午5-6节（单周）实验楼A409章节名称Unit2Jobandresponsibilities1.知识目标了解公司的工作职责，掌握相关重点交际功能语言。2.技能目标：课堂能听懂以“工作职责”为主题的相关对话或录音片断教学目的能用英语做简单的工作职责介绍3.素质目标：具备基本的商务礼仪知识，较强的英语沟通能力、商务运作和国际文化理解能力1.Introduction单元概述：介绍基本内容（5分钟）What kinds of positions are there in a company生产市场ProductionMarketing进口Sales销售ImportExport出口财务Finance人事研发PersonnelResearch&Development会计审计AccountsAuditing公关采购PurchasingPublic Relations教学维修MaintenanceAfter-Sale service售后服务内容运输Quality Assurance质量检否Transport及保安总务SecurityGeneral Affairs教学后勤Logisties纪检DisciplineInspection安排TradeUnion工会组织部Organizational Department团委妇联League CommitteeWomen's Federation2.PartIWarm-up热身活动：就学生所熟悉的话题展开讨论（10分钟)a)What's your expected job? Why? What are the responsibilities of thejob?
学年学期 2020-2021 年第一学期 教师姓名 黄珊 课程名称 商务英语视听说 授课班级 英语 2018 级 2、3 班 授课时间 周三下午 5-6 节（单周） 授课地点 实验楼 A409 章节名称 Unit 2 Job and responsibilities 课堂 教学 目的 1. 知识目标 了解公司的工作职责，掌握相关重点交际功能语言。 2. 技能目标： 能听懂以“工作职责”为主题的相关对话或录音片断 能用英语做简单的工作职责介绍 3. 素质目标： 具备基本的商务礼仪知识，较强的英语沟通能力、商务运作和国际文 化理解能力 教学 内容 及 教学 安排 1.Introduction 单元概述：介绍基本内容（5 分钟） 2.Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论（10 分 钟） a) What’s your expected job? Why? What are the responsibilities of the job?
MainResponsibilitiesofsome CommonPositionsThese can vary a lot in differentcompanies/organizations,so thefollowing is onlyarough indication ofthetypical responsibilities.Financial director-beresponsibleforallaccountingfinancial and taxationmaters.helpdifferentdepartmentswithannualbudgetingandspendingprojections:arrange for internal and exiemal audits;ensurechecks and balances on spendingscontroland safeguard companyassets,developlevelsofauthorityforexpensereviwandapproval.Human Resources Managersupportthebusinesshead instting strategydirectionandobjctiveswithregardtopersonnl:-be responsible for hiring appropriate personnel;identify interpret and applykey performance indicators and monitor business manager's us of suchindicators;rviwandvaluateproposalforjobrgardingtrainingpromotiontransferandsalaryprogressonwirespecttobusinessneeds and intemal relativity.Purchaser/Buyer-be responsiblefor supplier identification and pre-sereening ofmaterials;-benchmark and negotiate pricing,terms,and other related issues with potential suppliers to ensurmarketpricing.b) What departments are usually included in a company? Please list thename.Task1Give Ss one minute to think over the job theywish to take.Tell Ss to refer to the job titles and positionlisted in Warm-up.-Divide the class into pairs and get Ss to take turns to talk about their dream job.Ask Ss to describethe job in detail and tell thereasons whythey choose the job-Havetow or three Ss describe theirdream job in class and gerthe other Ss toguess the title ofthe jpb3.PartIIListeningPractice听力练习（20分钟）Hints:Areal estate companymight include MarketingDepartment,Sales Department,Personnel Deprtment,Neighborhood Service department, Rescarch &Development Department, contract Budget Depertment,EngineeringDepartment,ect.Post-viewing-ask Ss to work together in groups to summarize theresponsibilities of the managers and write them down inthe textbook.ask seven groups to answer thequestions in turm.-ask.othergroupstoaddinfomationormakecorectionsifnecessary
b) What departments are usually included in a company? Please list the name. 3.Part II Listening Practice 听力练习（20 分钟）
Hints:I) Manager of the Administration Department:managing the rear service of the company.coo dinatingthe staff to exercise the centralized management ensuring that human material resourees arecorrectly utilized: providing specialized support to other departments and managers...2) Manager of the Neighborhood Service Department: working out pans for prescrving,and inprovingthe physical. social and cconomic health of neighborhoods monitoring the fourding torehabilitation programs:supporting local social services..3) Manager of the Marketing Department:establishing marketing strategies to meet organ zationalobjectives:overseeing all marketing,advertising and promotional activities:evaluating ustomerresearch.marketconditions,competitordata..4) Manager of the Sales Department: developing sales strategies and plans; building and ma ntainingrelations with clients: developing new.client base: preparing sales proposals and reports: npanagingsales administration5)Manager of the Research &Development Department:developing and implementingresearchstrategies and plans: providing advice on available research and development options:deyelopingnew products or services..6)Manager of the Engineering Department managing and controlling proiectquality,schelule andcosts ensuring that all engineering work is carried out within established budget and scheduleensuringthatprojcctimplementationmeets customerrequirementsand expectation...7) Manager of the contract budget department:leading the preparation,developmentand maragementof the operational budget analyzingexpendituresand ensuring effective use of limited funds4.PartIII&VLanguageFocusA&B（25分钟）语言点汇总及模拟练习。a)Describing jobsb) Describing responsibilities.Describing positions and departmentsc)d) Working hours and routinese)Interpersonal relationshipsf)Salaryg)Promotionh)Job satisfactionFollow-up practiceaskSstobrainstormsome jobsorpositionsandwritethemdown.'divide the class into pairs and get Ss lo take tums to describe the jobs they've written down.ask Ssto use differentexpressionstodescribethe jobs,referring totheexpressions in LanguageFofus.if the student who is responsibleforguessing the titles cannot get the correctanswer,ask the degcribertomention somefamous people in that lineofwork as example.Language expansion
4.Part III&V Language Focus A & B （25 分钟）语言点汇总及模拟 练习。 a) Describing jobs b) Describing responsibilities. c) Describing positions and departments d) Working hours and routines e) Interpersonal relationships f) Salary g) Promotion h) Job satisfaction
JobsI'macivil servant,withpermanenttenure.amwithabranchofa German companyIwork asa software engincer fora large software companyT'm in marketingResponsibilitiesTam responsible for the Production Department.-Itakecareof/lookafteroverseas customers.Tusually answertelephones and writereports.Positions and departmentsI'm responsible to the Marketing Manager.'maccountableto theRegional ManagerI work under the Account Manager.Ireport to the Production Manager.MysectioncomesundertheLogisticsDepartment.Working hours and routinesI do a lot of overtime every weck.Iamabus driver,I work all sorts of hours.-onMondayIworkonthe early/late/splitshif"ournormal official workinghoursare40hoursperweek.Compensation1 m paid 14monthly salaries a year.-the meal in the work cafeteria are subsidized.PromotionI'mafiertheadministrator's job-heisbeingtrainedformovingintoahigher position5.视频观看（30分钟）1.教学重点：了解和熟悉企业各个部门的职能及其各岗位职责2.教学难点：公司部门职位设置和工作职责范围表达，对待工作情感态度重点与3.对策难点教育家布鲁诺曾说过：“成功的外语教学应当在课内创设更多的情境，对策让学生有机会运用自己学到的语言材料。”因此本课时教学时需要突出语言的实践性和交际性，给学生具体案例进行分析，让学生有代入感，使学生能够“学以致用”，使得教学效果更加生动，激发学生的学习热情
5. 视频观看（30 分钟） 重点 与 难点 对策 1.教学重点： 了解和熟悉企业各个部门的职能及其各岗位职责 2.教学难点： 公司部门职位设置和工作职责范围表达，对待工作情感态度 3.对策 教育家布鲁诺曾说过：“成功的外语教学应当在课内创设更多的情境， 让学生有机会运用自己学到的语言材料。”因此本课时教学时需要突出语言 的实践性和交际性，给学生具体案例进行分析，让学生有代入感，使学生 能够“学以致用”， 使得教学效果更加生动，激发学生的学习热情
1.教学方法根据学生特点和教学内容，使案例教学法。教学2.教学手段方法与1）课堂讨论手段2）录音呈现3）情景展示及角色扮演1.作业（课后练习）PartVResearchandPresentationTeachertips:作业divide the class into several groups及-have each group choose a target company in difflerent field.课外-have each member in a group choose a diferent departmentof the company and interview its staff or推荐manager.资源ask the whole group to put together a repont.ask each grouptomakeapresentationontheirfindingstotheclass.PPTor handout arepreferred for the presentation
教学 方法 与 手段 1.教学方法 根据学生特点和教学内容，使案例教学法。 2.教学手段 1）课堂讨论 2）录音呈现 3）情景展示及角色扮演 作业 及 课外 推荐 资源 1.作业（课后练习）