Types of Business Reports Metric Management Reports Help manage business performance through metrics(SLAs for externals; KPIs for internals) Can be used as part of six Sigma and/or TQM Dashboard-Type Reports Graphical presentation of several performance indicators in a single page using dials/gauges Balanced Scorecard-Type Reports Include financial, customer, business process, and learning growth indicators Copynight@ 2014 Pearson Education, Inc Slide 3-11
Copyright © 2014 Pearson Education, Inc. Slide 3- 11 Types of Business Reports ▪ Metric Management Reports ▪ Help manage business performance through metrics (SLAs for externals; KPIs for internals) ▪ Can be used as part of Six Sigma and/or TQM ▪ Dashboard-Type Reports ▪ Graphical presentation of several performance indicators in a single page using dials/gauges ▪ Balanced Scorecard-Type Reports ▪ Include financial, customer, business process, and learning & growth indicators
Components of Business Reporting Systems Common characteristics OLTP (online transaction processing ERP POS, SCM. RFID, Sensors. Web Data supply(volume, variety, velocity,.. ETL Data storage Business logic Publication medium Assurance Copynight@ 2014 Pearson Education, Inc Slide 3-12
Copyright © 2014 Pearson Education, Inc. Slide 3- 12 Components of Business Reporting Systems ▪ Common characteristics ▪ OLTP (online transaction processing) ▪ ERP, POS, SCM, RFID, Sensors, Web, … ▪ Data supply (volume, variety, velocity, …) ▪ ETL ▪ Data storage ▪ Business logic ▪ Publication medium ▪ Assurance
Application Case 3.2 Flood of Paper Ends at FEMA Questions for Discussion 1. What is fema and what does it do? 2. What are the main challenges that FEMA faces in delivering its services? 3. How did FEMA improve its inefficient reporting practices? Copynight@ 2014 Pearson Education, Inc Slide 3-13
Copyright © 2014 Pearson Education, Inc. Slide 3- 13 Application Case 3.2 Flood of Paper Ends at FEMA Questions for Discussion 1. What is FEMA and what does it do? 2. What are the main challenges that FEMA faces in delivering its services? 3. How did FEMA improve its inefficient reporting practices?
Data and Information Visualization The use of visual representations to explore make sense of, and communicate data Data visualization vs, Information visualization Information aggregation, summarization, and contextualization of data Related to information graphics, scientific visualization, and statistical graphics Often includes charts, graphs, illustrations, Copynight@ 2014 Pearson Education, Inc Slide 3-14
Copyright © 2014 Pearson Education, Inc. Slide 3- 14 Data and Information Visualization “The use of visual representations to explore, make sense of, and communicate data.” ▪ Data visualization vs. Information visualization ▪ Information = aggregation, summarization, and contextualization of data ▪ Related to information graphics, scientific visualization, and statistical graphics ▪ Often includes charts, graphs, illustrations, …
Application Case 3.3 Tableau saves blastrac thousands of Dollars with simplified Information Sharing Questions for Discussion 1. How did Blastrac achieve significant cost saving in reporting and information sharing 2. What were the challenge, the proposed solution and the obtained results? Copynight@ 2014 Pearson Education, Inc Slide 3-15
Copyright © 2014 Pearson Education, Inc. Slide 3- 15 Application Case 3.3 Tableau Saves Blastrac Thousands of Dollars with Simplified Information Sharing Questions for Discussion 1. How did Blastrac achieve significant cost saving in reporting and information sharing? 2. What were the challenge, the proposed solution, and the obtained results?