Main responsibilities of a Sales manager 课长的主要职责 Merchandise商品 Finance财务 Follow assortment(No shortage) c Follow the procedures 保证品种(没有缺货) 遵守制度 Facing and display reflecting the sales quantities 排面和展示要反映销售量 c Good checking on the receiving and returning reports S Check stock cards 认真检查收货和退货单 检查库存卡 Valid purchase report Stock level respecting the forecast. 库存量反映预见的销售量 对证采购单 Provide exact financial documents bef promotional and seasonal events one month 提供正确的财务报告 提前一个月准备促销和季节性活动 G Reach the forecast figures e Good communication with negotiators 完成预见的指标 跟谈判员保持良好沟通 c Propose improvements to over the forecasted r Inform the negotiators of your low sales items gures 向谈判员通报滞销的单品 提议超过指标的改进方法 c Follow and anticipate the new market trends c Well control of all the lines of your department 遵循并预见市场走向 bulletin Propose new item to improve assortment according to 全面控制部门业绩表的各个方面 customers demand 根据顾客的需求,提议新的单品,以改进品种搭配 11
11 Carrefour Main Responsibilities of a Sales Manager 课长的主要职责 Merchandise 商品 Follow assortment (No shortage). 保证品种(没有缺货) Facing and display reflecting the sales quantities. 排面和展示要反映销售量 Check stock cards. 检查库存卡 Stock level respecting the forecast. 库存量反映预见的销售量 Plan promotional and seasonal events one month before. 提前一个月准备促销和季节性活动 Good communication with negotiators. 跟谈判员保持良好沟通 Inform the negotiators of your low sales items. 向谈判员通报滞销的单品 Follow and anticipate the new market trends. 遵循并预见市场走向 Propose new item to improve assortment according to customer's demands. 根据顾客的需求，提议新的单品，以改进品种搭配 Finance 财务 Follow the procedures. 遵守制度 Good checking on the receiving and returning reports. 认真检查收货和退货单 Valid purchase report. 对证采购单. Provide exact financial documents. 提供正确的财务报告 Reach the forecast figures. 完成预见的指标 Propose improvements to over the forecasted figures. 提议超过指标的改进方法 Well control of all the lines of your department bulletin. 全面控制部门业绩表的各个方面
The Importance of Managerial Skills 管理层管理技能的重要性 管理层 管理技能 Managerial level Managerial Skill 高层经理 Top-Level Managers 中层经理 Middle-Level Managers 一线主管 Supervisors
12 Carrefour The Importance Of Managerial Skills 管理层管理技能的重要性 高层经理 Top-Level Managers 中层经理 Middle-Level Managers 一线主管 Supervisors 管理层 管理技能 Managerial Level Managerial Skill
The role of Managers 经理的角色 Managing tasks 管理任务 Leading people 领导员工 To make sure work gets done and people get satisfied 磅保工作得以圆满完成并且员工获得满足
13 Carrefour The Role Of Managers 经理的角色 Managing tasks … 管理任务 Leading people… 领导员工 To make sure work gets done and people get satisfied. 确保工作得以圆满完成并且员工获得满足
Role Transition [11 角色转换(-) D oer npu Output 做事者 投入 产出 Output Manager Input 产出 管理者 投入
14 Carrefour Role Transition [1] 角色转换(一) Input 投入 Manager 管理者 Doer 做事者 Input 投入 Output 产出 Output 产出
Role Transition 2 角色转换(二) Controllers Input Work results 控制者 投入 工作结果 Employee Leader Input Work results 领导者 投入 工作结果
15 Carrefour Role Transition [2] 角色转换 (二) Input 投入 Controllers 控制者 Work Results 工作结果 Input 投入 Leader 领导者 Employee Satisfaction 员工满意 Work Results 工作结果