Steps in Appraising Performance Make sure all agree on duties Discuss progress make plans Compare performance to the standard ©2004 by UIBE Liu yuxin 6-11
© 2004 by UIBE Liu yuxin 6-11 9-11 Steps in Appraising Performance Define the Job Appraise Performance Make sure all agree on duties Compare performance to the standard Provide Feedback Discuss progress & make plans
Its All About Expectations Job descriptions are usually written for a group of jobs leaving many aspects of a job without specific goals -Quantify expectations with explicit goals for each expectation Employee should know basis of appraisal ahead of time ©2004 by UIBE Liu yuxin 6-12
© 2004 by UIBE Liu yuxin 6-12 9-12 Its All About Expectations Job descriptions are usually written for a group of jobs leaving many aspects of a job without specific goals Quantify expectations with explicit goals for each expectation Employee should know basis of appraisal ahead of time
1.2 Appraisal methods ©2004 by UIBE Liu yuxin 6-13
© 2004 by UIBE Liu yuxin 6-13 9-13 1.2 Appraisal methods 1.2 Appraisal methods
Appraisal Methods Graphic rating scale Alternation ranking -Alternation ranking for te 11. ◆Paired comparison Paired comparison FOR THE TRAIT QUALITY OF WORK FOR THE TRAIT℃EAMTY ◆Actual duties ◆Forced distribution ◆Critical Incident Critical incident Continuing Duties Targets Cntical Inciden减 Schedule production tor Iut相ation of Instituted now production schoduling dant persomd and machinory syskm:docroased lato ardars by 10% n plant:orders last month:increased machine alrvered on tie tii正ation in plant by20%las以month Supervise procurement of Minimize inventory costs Let inventory storage costs rise 15% raw materials and while keeping adequate last month:overordered parts A"and irventory control supplies on hand "B"by 20%:underardered part "C" y30% Supervise machinory No shutdoons dun to Institutod now provortative martonance fauty machinory maintenanco systom tor plant: prevented a machine breakdomn by discovering faulty part ©2004 by UIBE Liu yuxin 6-14
© 2004 by UIBE Liu yuxin 6-14 9-14 Appraisal Methods Graphic rating scale Alternation ranking Alternation ranking Paired comparison Critical incident Actual duties Forced distribution Critical Incident Paired comparison
Unsatisfactory Outstanding Graphic Rating Scale Lisaits like quality and Graphic rating scale reliability Versus a range of performance values (from N网 unsatisfactory to outstanding) 湘 Each subordinate is rated for 石 each quality Rting ScieKey 国时m R:sa tite 团hs油qm中中n知 ◆Ratings total ranks Deputmet 今t度yas敏a的 o丝 appraisal Beetn 冠（离 wd6品d ©2004 by UIBE Liu yuxin Actual duties form wgtnanlgfdndtmsemmf能
© 2004 by UIBE Liu yuxin 6-15 9-15 Graphic Rating Scale Lists traits like quality and reliability Versus a range of performance values (from unsatisfactory to outstanding) Graphic rating scale Unsatisfactory Outstanding Each subordinate is rated for each quality Ratings total ranks appraisal Actual duties form