BriefIntroduction toKnowledgeManagement:RelationwithRM/ECMReference: I. Becerra-Fernandez, A. Gonzalez, RSabherwal. Knowledge Management, Prentice-Hall.(Chapter 2 &3)
Brief Introduction to Knowledge Management: Relation with RM / ECM Reference: I. Becerra-Fernandez, A. Gonzalez, R. Sabherwal. Knowledge Management, Prentice-Hall. (Chapter 2 &3)
KnowledgeManagementperform activities involved in discovering, capturingsharing, and applying knowledgeenhance the impact of knowledge on the unit's goalachievementincost-effectivewaysRM/ECM<->KM DicksonChiu,2o1oFall
Knowledge Management perform activities involved in discovering, capturing, sharing, and applying knowledge enhance the impact of knowledge on the unit’s goal achievement in cost-effective ways RM / ECM <-> KM Dickson Chiu, 2010 Fall
Data ->Information-> Knowledge-> WisdomWisdomKnowledgeInformationDataRM/ECM<->KMDicksonChiu,2o1oFall
Data –> Information –> Knowledge -> Wisdom Data Information Knowledge Wisdom RM / ECM <-> KM Dickson Chiu, 2010 Fall
What is Data?Data comprisesfacts,observations,orperceptionsData represents raw numbers or assertionsExample:A restaurant sales order including two large burgersand two medium-sized vanilla milkshakes.RM/ECM<->KMDicksonChiu,2o1oFall
What is Data? Data comprises facts, observations, or perceptions Data represents raw numbers or assertions Example: A restaurant sales order including two large burgers and two medium-sized vanilla milkshakes. RM / ECM <-> KM Dickson Chiu, 2010 Fall
What is Information?Information is processed data Information is a subset of data, only includingthose data that possess context, relevance, andpurposeInformation involves manipulation of raw data(using knowledge)- data processing / informationprocessing.Information systems must meet organizational /userrequirements Howdoes thisrelatedto RM / ECM?RM/ECM<->KM DicksonChiu,2o1oFall
What is Information? Information is processed data Information is a subset of data, only including those data that possess context, relevance, and purpose Information involves manipulation of raw data (using knowledge) – data processing / information processing Information systems must meet organizational / user requirements ☺ How does this related to RM / ECM? RM / ECM <-> KM Dickson Chiu, 2010 Fall