Management Information systems >>STEPHEN HAAG I MAEVE CUMMINGS Chapter 7 Enterprise Infrastructure, metrics, and Business Continuity Planning: Building and Sustaining the Dynamic Enterprise McGra-Hill/rwin Copyright o 2010 by the McGraw-Hill Companies, Inc. All rights reserved
Chapter 7 Enterprise Infrastructure, Metrics, and Business Continuity Planning: Building and Sustaining the Dynamic Enterprise McGraw Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved. -Hill/Irwin
STUDENT LEARNING OUTCOMES 1. Describe how a service-oriented architecture can be used as a philosophical approach to help the organization of the future 2. Define and describe the various hardware and software infrastructure considerations 3. Compare and contrast commonly used metrics for assessing the success of IT systems 4. Describe business continuity planning(BCP) and its phases 7-2
STUDENT LEARNING OUTCOMES 1. Describe how a service-oriented architecture can be used as a philosophical approach to help the organization of the future. 2. Define and describe the various hardware and software infrastructure considerations. 3. Compare and contrast commonly used metrics for assessing the success of IT systems. 4. Describe business continuity planning (BCP) and its phases 7-2
STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY HOLE a Californias Governor Arnold Schwarzenegger wants the state of be an elite" information technology organization e That's a challenging task for a government entity e Teri Takai, the first statewide CIo, has her work cut out for her 7-3
STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY HOLE California’s Governor Arnold Schwarzenegger wants the state of be an “elite” information technology organization That’s a challenging task for a government entity Teri Takai, the first statewide CIO, has her work cut out for her 7-3
STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY HOLE ea Integrate IT strategies across 144 state agencies and departments e3 Break down traditional silos among those departments and agencies &R Reevaluate the state' s current project list which includes some projects that will take 10 years to complete e Planning for the retirement of 50%(5,000)of the states T workforce
STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY HOLE Integrate IT strategies across 144 state agencies and departments Break down traditional silos among those departments and agencies Reevaluate the state’s current project list, which includes some projects that will take 10 years to complete Planning for the retirement of 50% (5,000) of the state’s IT workforce 7-4
STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY HOLE 1. What sort of computer-based interactions have you had with your local, county, or state government? 2. In what way(s)did technology support or hinder those interactions? 3. Why do government entities seem to lag behind the private sector in the use of technology? 75
STATE OF CALIFORNIA DIGS ITSELF OUT OF A TECHNOLOGY HOLE 1. What sort of computer-based interactions have you had with your local, county, or state government? 2. In what way(s) did technology support or hinder those interactions? 3. Why do government entities seem to lag behind the private sector in the use of technology? 7-5