CHAPTER ORGANIZATION 1. Introduction SOA e3 Learning outcome #1 2. Hardware and software Infrastructure a Learning outcome #2 IT Success metrics k Learning outcome #3 4. Business Continuity Planning a Learning outcome #4 7-6
CHAPTER ORGANIZATION 1. Introduction: SoA Learning outcome #1 2. Hardware and Software Infrastructure Learning outcome #2 3. IT Success Metrics Learning outcome #3 4. Business Continuity Planning Learning Outcome #4 7-6
INTrodUCTION: SOA e Introduced SoA in Chapter 6 e Service-oriented architecture SoA) perspective that focuses on the development use and reuse of small self-contained blocks of code(called services)to meet all application software needs e3 Software code is not developed solely for a single application ek Rather services are built that can be used and reused across all applications 7-7
INTRODUCTION: SoA Introduced SoA in Chapter 6 Service-oriented architecture (SoA) - perspective that focuses on the development, use, and reuse of small self-contained blocks of code (called services) to meet all application software needs Software code is not developed solely for a single application Rather services are built that can be used and reused across all applications 7-7
INTRODUCTION: SOA e3 Can extend Soa to the entire organization &K An soa organization would be a Lean and agile using resources in the best way e Proactive in addressing changes in the market e Quick to respond and adapt to advances in technology e Transformational in its processes, structure and HR initiatives to match a changing and dynamic workforce 7-8
INTRODUCTION: SoA Can extend SoA to the entire organization An SoA organization would be… Lean and agile using resources in the best way Proactive in addressing changes in the market Quick to respond and adapt to advances in technology Transformational in its processes, structure and HR initiatives to match a changing and dynamic workforce 7-8
INTRODUCTION: SOA e3 Soa focused specifically on IT e Customers 兴 End users e3 Software development da Intormation needs ea Hardware requirements 7-9
INTRODUCTION: SoA SoA focused specifically on IT Customers End users Software development Information needs Hardware requirements 7-9
NTRODUCTION: SOA CUSTOMERS Multi-channel service delivery Consistent, high-quality interactions regardless of the venue Customizable product and service capabilities Customers should be able to plug and play into your organization and have the same pleasurable experience regardless of the channel 7-10
INTRODUCTION: SoA Customers should be able to “plug and play” into your organization and have the same pleasurable experience regardless of the channel 7-10