mplementation Factors Seriousness of situation Nature and extent of change involved Type of strategy Strength of engrained behavior Financial resources available Organizational resources available Pressures for quick results
Implementation Factors • Seriousness of situation • Nature and extent of change involved • Type of strategy • Strength of engrained behavior • Financial resources available • Organizational resources available • Pressures for quick results
Typical Implementation Problems Took more time than planned Unanticipated internal major problems arose Poor coordination and leadership Inability to change the organizational culture Insufficient resources and capabilities Uncontrollable external events Inadequate information systems
Typical Implementation Problems • Took more time than planned • Unanticipated internal major problems arose • Poor coordination and leadership • Inability to change the organizational culture • Insufficient resources and capabilities • Uncontrollable external events • Inadequate information systems
Implementation Action Steps · Install the right leader Manage the change and stress · Benchmark the best Set goals and objectives Change the organizational structure Reengineer processes Outsource non-core activities Revise compensation systems Create a learning organization
Implementation Action Steps • Install the right leader • Manage the change and stress • Benchmark the best • Set goals and objectives • Change the organizational structure • Reengineer processes • Outsource non-core activities • Revise compensation systems • Create a learning organization
Leaders versus managers Managers are people who do things right and leaders are people who do the right things (Bennis and Nanus) Managers are concerned about how things get done and leaders are concerned with what the things mean to people.( Zaleznik
Leaders versus Managers • Managers are people who do things right and leaders are people who do the right things. (Bennis and Nanus) • Managers are concerned about how things get done and leaders are concerned with what the things mean to people. (Zaleznik)