15.834 Complaints Please read the package and think about Which replies are good and why? Which replies are bad and why? Is a reply always better than none? What do the companies get out of this?
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Factors facilitating heads attack transparent performance and fashion cycles The same factors make defense arder
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15.834 Mid-Course Feedback 03 More specificity on summary slides Lectures boring Case overlap Post lecture slides More videos
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Price wars are bad, especially with high fixed costs. They reduce current profits and erode customers' perception of product quality. Price wars are not inevitable. For example, the French and the Germans fight every fifty years but not every year. But collusion is illegal
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“Relationship”-resources develop slowly The properties preventing imitation hamper transferability
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Income statements and balance sheets may help identify resources. Even unknown advantages lots of little things
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In markets where quality is hard to observe, reputations last a long time If quality is important, competitive advantages tend to be long-lived
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通常来讲,如果你不创造价値的话,别期望你会得 到任何价値。 批注:我自己的想法是就是因为只是单纯指品牌本身,所以才建议改成名称因为用名声比较容易会和 reputation混淆(这个名词也是常在品牌学中出现) 「别人花代价请你来加入战场」是一种特例,但这 种状况下你不太可能有高获利
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