Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise Eleventh Edition Chapter Electronic Business Systems
Eleventh Edition 1 Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise C h a p t e r 7 Electronic Business Systems
James A.O'Brien Introduction to Information Systems Eleventh Edition Chapter Objectives Identify each of the following cross-functional e-business systems and give examples of how they can provide significant business value to a company and its customers and business partners. Enterprise resource planning Customer relationship management Enterprise application integration ● Supply chain management Online transaction processing Enterprise collaboration
James A. O’Brien Introduction to Information Systems Eleventh Edition 2 Chapter Objectives • Identify each of the following cross-functional e-business systems and give examples of how they can provide significant business value to a company and its customers and business partners. • Enterprise resource planning • Customer relationship management • Enterprise application integration • Supply chain management • Online transaction processing • Enterprise collaboration
James A.O'Brien Introduction to Information Systems Eleventh Edition Chapter Objectives Give examples of how Internet and other information technologies support business processes within the business functions of accounting,finance,human resource management,marketing,and production and operations management
James A. O’Brien Introduction to Information Systems Eleventh Edition 3 Chapter Objectives • Give examples of how Internet and other information technologies support business processes within the business functions of accounting, finance, human resource management, marketing, and production and operations management
James A.O'Brien Introduction to Information Systems Eleventh Edition The e-Business Application Architecture Suppliers, Distributors,Resellers Supply Chain Management Logistics Production Distribution Enterprise Resource Planning M Decision Enterprise Support Application Applications Integration Customer Relationship Management Marketing Sales Selling Chain Management Customers,Resellers
James A. O’Brien Introduction to Information Systems Eleventh Edition 4 The e-Business Application Architecture
James A.O'Brien Introduction to Information Systems Eleventh Edition 5 Enterprise Resource Planning Production Integrated Planning Logistics Sales Customer/ Distribution, Employee. Accounting Order and Finance Management Human Resources
James A. O’Brien Introduction to Information Systems Eleventh Edition 5 Enterprise Resource Planning Sales Distribution, Order Management Accounting and Finance Production Planning Human Resources Integrated Logistics Customer/ Employee