Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise Chapter Electronic Commerce Systems
1 Introduction to Information Systems Essentials for the Internetworked E-Business Enterprise C h a p t e r 8 Electronic Commerce Systems
James A.O'Brien Introduction to Information Systems Eleventh Edition 2 Chapter Objectives Identify the major categories and trends of e-commerce applications. Identify the essential processes of an e- commerce system,and give examples of how they are implemented in e-commerce applications
James A. O’Brien Introduction to Information Systems Eleventh Edition 2 Chapter Objectives • Identify the major categories and trends of e-commerce applications. • Identify the essential processes of an ecommerce system, and give examples of how they are implemented in e-commerce applications
James A.O'Brien Introduction to Information Systems Eleventh Edition 3 Chapter Objectives Identify and give examples of several key factors and Web store requirements needed to succeed in e-commerce. Identify and explain the business value of several types of e-commerce marketplaces. Discuss the benefit trade-offs of several e- commerce clicks and bricks alternatives
James A. O’Brien Introduction to Information Systems Eleventh Edition 3 Chapter Objectives • Identify and give examples of several key factors and Web store requirements needed to succeed in e-commerce. • Identify and explain the business value of several types of e-commerce marketplaces. • Discuss the benefit trade-offs of several ecommerce clicks and bricks alternatives
James A.O'Brien Introduction to Information Systems Eleventh Edition 4 Electronic Commerce Technologies Remote Employees Multimedia Database Intemal Employees Communications Server Information Push Groupware/Messaging Navigation/Search ustome Document Management Profiling/ Wob Usage and Analysis Webtop/Office Productivity Advertising Extranet Merchant Server Authoring/ ■ Catalog ·Information ·Online Community Legacy/Web Website 004s .Publication Bubessal aineS Middleware Management Content Manageme Billing Secure Data Warehousing/ Decision Support System Customer Account Database Supply Chain and Trading/Business Financial Systems Partners Internet Firewall Intranet
James A. O’Brien Introduction to Information Systems Eleventh Edition 4 Electronic Commerce Technologies
James A.O'Brien Introduction to Information Systems Eleventh Edition 5 Process Categories of e-Commerce Access Control Security Content Management Workflow Management Profiling Personalizing Catalog Management Event Notification Search Management Payment Collaboration Trading
James A. O’Brien Introduction to Information Systems Eleventh Edition 5 Process Categories of e-Commerce Catalog Management Access Control & Security Profiling & Personalizing Search Management Content Management Workflow Management Event Notification Payment Collaboration & Trading