Chapter 4 Operations and Transactions The Strategic Management of Information Systems
Chapter 4 Operations and Transactions The Strategic Management of Information Systems
Transaction Processing System Input Output Process
Transaction Processing System Input Output Process
TWo Levels of Planning Systems planning Gives Managers, Users, and Information Systems Personnel projects Establishes what should be done Sets a budget for the total cost of these projects Systems Project Planning Setting a plan for the development of each specific systems project
Two Levels of Planning Systems Planning – Gives Managers, Users, and Information Systems Personnel Projects – Establishes what should be done – Sets a budget for the total cost of these projects Systems Project Planning – Setting a plan for the development of each specific systems project
Systems Professional skills Systems Planning Form project team after proposed systems project is cleared for development Systems AnalySIs Business Systems Analysts knowledgeable in business General Systems design Business Systems Analysts Systems Evaluation and selection Business Systems Analysts Detailed Systems Design Wide Range of systems and Technical designers Systems Implementation Systems analysts, programmers, and special technicians
Systems Professional Skills Systems Planning – Form project team after proposed systems project is cleared for development Systems Analysis – Business Systems Analysts knowledgeable in business General Systems Design – Business Systems Analysts Systems Evaluation and Selection – Business Systems Analysts Detailed Systems Design – Wide Range of Systems and Technical Designers Systems Implementation – Systems analysts, programmers, and special technicians
Effective Leadership Style Autocratic Style Crisis-Style Management Used to Correct Major Problem, such as schedule Slippage Democratic Style Team-oriented Leadership Gives each team member the freedom to achieve goals which he/she helped set Laissez-Faire Style Highly-motivated, Highly-Skilled Team Members People who work best alone
Effective Leadership Style Autocratic Style – Crisis-Style Management – Used to Correct Major Problem, such as Schedule Slippage Democratic Style – Team-oriented Leadership – Gives each team member the freedom to achieve goals which he/she helped set Laissez-Faire Style – Highly-motivated, Highly-Skilled Team Members – People who work best alone