Why HaveTeams Become So Popular?Teams typically outperform individuals.Teams use employee talents better.Teams are more flexible and responsive tochanges in the environment.Teamsfacilitate employee involvement.Teams arean effective way to democratizean organization and increase motivation
Teams typically outperform individuals. Teams use employee talents better. Teams are more flexible and responsive to changes in the environment. Teams facilitate employee involvement. Teams are an effective way to democratize an organization and increase motivation. Why Have Teams Become So Popular?
Team Versus Group:What's the Difference?WorkGroupA groupthat interactsprimarily to share informationand to make decisions to helpeach group member performwithin his or her area ofresponsibilityWork TeamAgroup whose individual effortsresult in a performance that isgreater than the sum of theindividual inputs
Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility Work Team A group whose individual efforts result in a performance that is greater than the sum of the individual inputs Team Versus Group: What’s the Difference?
Comparing Work Groups and Work TeamsWork groupsWorkteamsShare informationGoal-Collective performancePositiveNeutral (sometimes negative)SynergyIndividualIndividual andmutual-AccountabilitySkillsRandom and variedComplementaryEXHIBIT9-1
E X H I B I T 9–1 Comparing Work Groups and Work Teams
Types of TeamsProblem-solving TeamsGroups of 5 to 12 employees fromthe same department who meet for afew hours each week to discuss waysof improving quality, efficiency, andthe work environmentProblem-solvingSelf-Managed WorkTeamsGroups of 10 to 15 people whotake on the responsibilities of theirformer supervisorsSelf-managed
Types of Teams Problem-solving Teams Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment Self-Managed Work Teams Groups of 10 to 15 people who take on the responsibilities of their former supervisors
Types of Teams (cont' d)Cross-FunctionalTeamsEmployees from about the same hierarchical level,but from different work areas, who come togetherto accomplish a task.Taskforces.CommitteesCross-functional
Types of Teams (cont’d) •Task forces •Committees Cross-Functional Teams Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task