Personnel Security
Personnel Security
Personnel Personnel management has been neglected in the past; but now more and more hotels have realized its importance, owing to the following 2 factors 1. the trend to chain operation has swallowed up many of the independent hotels and a chain operation can well afford personnel specialists because the cost can be distributed across many hotels 2. the main management problems in lodging industry mainly center around the employees and the personnel function
Personnel • Personnel management has been neglected in the past; but now more and more hotels have realized its importance, owing to the following 2 factors: • 1. the trend to chain operation has swallowed up many of the independent hotels, and a chain operation can well afford personnel specialists because the cost can be distributed across many hotels. • 2. the main management problems in lodging industry mainly center around the employees and the personnel function
Duties of the personnel department 1.recruitment, selection and placement 员工的招聘,考核和分工) i recruitment ---to know the labor market and design a program to attract qualified employees to the hotel li Selection ---to Operate a selection program to select the best-qualified, stable long-service employees Placement---matching people with jobs
Duties of the personnel department • 1.recruitment, selection, and placement (员工的招聘，考核和分工） • i. recruitment ---to know the labor market and design a program to attract qualified employees to the hotel. • Ii. Selection---to Operate a selection program to select the best-qualified, stable, long-service employees. • Iii. Placement---matching people with jobs
2 take effective measures to stimulate employee's motivation so as to increase productivity in the hotel 3. conduct job evaluation studies and wage surveys so as to determine its employees wages/ salaries, fringe benefits(附加福利),and incentive systems(奖励机智) 4. provide training programs together with other departments---training should be at every level from semiskilled to supervisory
• 2. take effective measures to stimulate employee’s motivation so as to increase productivity in the hotel. • 3. conduct job evaluation studies and wage surveys so as to determine its employee’s wages/ salaries, fringe benefits (附加福利）, and incentive systems（奖励机智）. • 4. provide training programs together with other departments---training should be at every level from semiskilled to supervisory
security Security is concerned with the protection and conservation of all of the hotel s assets the protection of all guests and their property, and the protection of all employees and their personal property 3 interrelated factors should be considered in order to achieve the maximum benefit . physical security i Personnel practices and procedures li. Security systems
security • Security is concerned with the protection and conservation of all of the hotel’s assets, the protection of all guests and their property, and the protection of all employees and their personal property. • 3 interrelated factors should be considered in order to achieve the maximum benefit: • i. physical security; • ii. Personnel practices and procedures; • iii. Security systems