comprehensive quality management phase:Support theory : Integrated application of Systemsengineering 、Operations research Statistical inferencetheory 、Value engineering 、The production management The project management 、Cost management 、Test design Measurement technologyThought Founders: Feigenbaum,JuranThe basic idea: The user is supreme , All the service forthe user ;Precaution main， emphasize control in advance ;Establish an effective quality management system ;Continuous improvement ; Highlight the role of peopleFeatures: “Three comprehensive and one multiplicity"2007.4CStatistical techniques6
2007.4 6 Statistical techniques comprehensive quality management phase: Support theory ：Integrated application of Systems engineering 、 Operations research 、 Statistical inference theory 、 Value engineering 、 The production management 、 The project management 、 Cost management 、 Test design 、 Measurement technology Thought Founders: Feigenbaum,Juran The basic idea: The user is supreme ， All the service for the user ； Precaution main ， emphasize control in advance ； Establish an effective quality management system ； Continuous improvement ；Highlight the role of people. Features:“Three comprehensive and one multiplicity
The traditional statistical technigues is refers to the'mathematical statistics" It is a branch ofmathematics based on probability theory 。“Researchhow to collect 、 sort out and analyze the datathat under the influence of randomness in an efficientway , to infer and predict the observed problems ,until adopt decision and provide the basis for action 。2007.4Statistical techniques7
2007.4 7 Statistical techniques The traditional statistical techniques is refers to the "mathematical statistics" , It is a branch of mathematics based on probability theory , “Research how to collect 、sort out and analyze the data that under the influence of randomness in an efficient way ， to infer and predict the observed problems ， until adopt decision and provide the basis for action
The quality managers of Japanese first broke thestatistics that is the forbidden zone of mathematicalstatistics.Chart ordetailed data characteristic value, butalso bring into the category of statisticaltechniquesInferential statistical techniquesDescriptive statistics techniques2007.4Statistical techniques8
2007.4 8 Statistical techniques The quality managers of Japanese first broke the statistics that is the forbidden zone of mathematical statistics. Chart ordetailed data characteristic value, but also bring into the category of statistical techniques Inferential statistical techniques Descriptive statistics techniques
2000 edition ofISO9000 family standards promote1.Theresearch object of Statistical techniques isvariation2.What is Variation: the individual character differenceof the same originem3.Variationwithregularity4.Variation with different properties5.Pay attention to the overall quality and quality inthe long run6. It's important to insist , focus on the applicationThe understanding of2007.49statistical techniques
2007.4 9 The understanding of statistical techniques 2000 edition of ISO9000 family standards promote the statistical technology as a cornerstone of the quality management system, emphasis is not statistical technology itself ， but "the role of statistical techniques" ， That is, consider the statistical techniques as a tool for analysis, problem solving, improving the quality management system effectiveness and promoting continuous improvement 1. The research object of Statistical techniques is variation 2. What is Variation: the individual character difference of the same origin 3. Variation with regularity 4. Variation with different properties 5. Pay attention to the overall quality and quality in the long run 6. It’s important to insist ，focus on the application
Theview of M.V. Feioenbaum :In the total quality management, "no matter when andwhere will use the method of mathematicalstatistics".The views expressed, "these statistical method have aprofound effect on the whole field of total qualitymanagement .2007.4Expert opinion10
2007.4 10 The view of A. V. Feigenbaum ： Expert opinion In the total quality management, "no matter when and where will use the method of mathematical statistics". The views expressed, "these statistical method have a profound effect on the whole field of total quality management