ProcessCapabilityWuhan University on TeehnologySchool of Mechanical & Electronics EngineeringDepartment of Industrial EngineeringCunRongLi（cunrong.li@163.com）2007.4process capability
2007.4 1 Process Capability process capability Wuhan University of Technology School of Mechanical & Electronics Engineering Department of Industrial Engineering CunRong Li（cunrong_li@163.com）
ControlInputOutputProcessResourcesProcess--An active system transforms input intooutput by using resources.2007.4The concept of process(definition)2
2007.4 2 The concept of process(definition) Process-An active system transforms input into output by using resources. Process Input Output Control Resources
inputoutputProcessAcontrolcontrolinputoutputoutputProcess DProcess BinputIn quality management system,resourcesinputany process will not existProcess Coutputin isolation.The effective operation of the processThe relationship amongnetwork is an important condition forseveral processes constitutethe effective operation of the qualitythe process networkmanagement system2007.4Theconceptof process(definition)3
2007.4 3 The concept of process(definition) In quality management system, any process will not exist in isolation . The relationship among several processes constitute the process network. Process A input Process B Process D Process C input input output output output control resources input output The effective operation of the process network is an important condition for the effective operation of the quality management system. control
inputoutputProcess AcontrolcontrolinputoutputoutputProcess DProcessBinputresourcesinputProcess CoutputProcessesusedbytheorganizationandtheinteractivesystematicidentification andmanagementoftheseprocessescanbe calledProcessApproach2007.4.Theconceptofprocess(definition)
2007.4 4 The concept of process(definition) Processes usedby the organization and the interactive systematic identification and management ofthese processes can be calledProcess Approach. Process A input Process B Process D Process C input input output output output control control resources input output
Process Approach is one of theCustomeieight principles of qualityfocusmanagement.Continual improvementIhvolvemehtofpeopleMutuallybeneficiaLeadershipsupplierrelationshipProcess approach;System approach to management;Factual approach to decision making;Requirements ofis09000 for process contr017.4
2007.4 Requirements ofISO9000 for process control 5 ❖Process approach； ❖System approach to management； ❖Factual approach to decision making； Leadership Involvement of people Mutually beneficial supplier relationship Continual improvement Customer focus Process Approach is one of the eight principles of quality management