Designing automation to support Information processing 16.422 human Perception Sensor Decision R response Processing Working Selection Memory Making Automation Decision Information Information Action action cquisition Analysis Implementation Selection *Parasuraman Sheridan Wickens. 2000
Designing automation to support information processing 16.422 Human Sensory Processing Response Selection Decision Making Perception/ Working Memory Information Acquisition Action Implementation Decision & Action Selection Information Analysis Automation *Parasuraman, Sheridan, Wickens, 2000
What should be automated? Identify types of automation InformationInformation Action Acquisition Analysis action Implementation A Model of Identify levels of automation Types and Low(man High(full automation) Levels of Apply primary evaluative criteria Human Performance Consequences Automation a Mental workload · Situation awareness Complacency Skill degradation Initial types levels of automation Apply secondary evaluative criteria Automation reliability Final types levels of automation Parasuraman, Costs of action outcomes Sheridan, Wickens. 2000
A Model of Types and Levels of Automation* Information Acquisition Action Implementation Decision & Action Selection Information Analysis What should be automated? Identify types of automation Identify levels of automation Apply primary evaluative criteria: Human Performance Consequences • Mental workload • Situation awareness • Complacency • Skill degradation Initial types & levels of automation Final types & levels of automation Apply secondary evaluative criteria: • Automation reliability • Costs of action outcomes Low (manual) High (full automation) *Parasuraman, Sheridan, Wickens, 2000